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VEVOR Riscaldatore ad Aria Calda Diesel a Cherosene 70000 BTU, Torpedo Riscaldatore d'Ambiente Portatile con Controllo Termostato Serbatoio 19 L per Interni Esterni, per Officine Industriali, Nero

Recensioni dei clienti per VEVOR Riscaldatore ad Aria Calda Diesel a Cherosene 70000 BTU, Torpedo Riscaldatore d'Ambiente Portatile con Controllo Termostato Serbatoio 19 L per Interni Esterni, per Officine Industriali, Nero

20 KW

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224 Recensioni
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phant0m22 phant0m22
Never received item.
Item was shipped to wrong address in another state. Tried to contact Vevor to get help. No one has contacted me as yet. The website had my address on it from over 4 years ago??? I did not recieve the item and im out the money. Next step is to contact the bank and dispute payment. At this point im loosing faith in Vevor and may look elsewhere for my needs. They have my money.. I have nothing. Item was over $200
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jonas Thorstensson Jonas Thorstensson
50 Kw heater
50 KW
You sent a 13.5 kW heater that was for 120 volts instead of a 50 kW 230-volt heater; I think that is really poor.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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th*** th***
Mauvais article très déçu
50 KW
Mauvais article très déçu  1
Mauvais modèle Très déçu
3 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Nawab Nawab
Dr
sent different item.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Carlos Garcia Carlos Garcia
Encendido
30 KW
Encendido 3 Encendido 3 Encendido 3 Encendido 3 Encendido 3
No enciende e intentado y solo lo q hace es derramar combustible Me siento decepcionado me da impotencia porq estoy pasando frío en mi trabajo
6 persone l'hanno trovato utile
Risposta del servizio clienti: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Julio Cesar Criado Catalina Julio Cesar Criado Catalina
Factura
30 KW
Necesito que me envíen la factura del calefactor
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Darryll H Hynes Darryll H Hynes
Mr
This heater boasts about a 52 hour run cycle per Tank of fuel. It doesn't even come close. I would say that I get about 12 hours max for 5 gallons of fuel. This unit is also extremely noisy. If you can turn it on and walk away and then turn it off when you return then it's ok but if not the noise is deafening. It is very easy to use just plug it in and turn it on. It blows incredible heat but again very hard on fuel. I think that this unit needs to have an adjustment capabilities for heat which might help the fuel consumption but I personally wouldn't purchase this model again unless it had upgrades. Not overly pleased with this purchase which is strange because I have purchased a number of products from Vevor with no issues.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David de Jong David de Jong
Disappointed with delivery condition
When the item arrived it had obviously been opened before it was shipped.all parts and screws where loose on the bottom of the box, and the box had been ripped opened and taped up. Obviously a returned item then shipped to me.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Lawrence Lawrence
Owner
Fan Blade brent and fuel pickup grommet not installed properly, Somehow that caused fuel to disperse over the body of the heater. Company did send new fan blade and made some restitution. but Inconvenience was overwhelming.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Mathieu Mathieu
Régulateur nul
20 KW
Le chauffage fait le boulot mais la régulation est très mauvaise. Trop de Delta de température entre le mini maxi. ( Réglage a 20 degrés, la température monte a 25 degrés avant de s'arrêter et redémarre a 15 degrés). J'ai un garage de 80 m2. Autre gros point négatif le bruit, quand il est en fonctionnement pas question de parler avec quelqu'un ou d'écouter de la musique. Peut-être que le modèle avec la régulation digital est mieux.je regrette d'avoir pris celui-ci.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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