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VEVOR Riscaldatore a Infrarossi da Parete 3000 W con Controllo WiFi, IP55, con Telecomando e Interruttore Meccanico, 3 Livelli di Calore, Struttura in Lega di Alluminio, per Patio, Balconi e Cortili

Recensioni dei clienti per VEVOR Riscaldatore a Infrarossi da Parete 3000 W con Controllo WiFi, IP55, con Telecomando e Interruttore Meccanico, 3 Livelli di Calore, Struttura in Lega di Alluminio, per Patio, Balconi e Cortili

Montaggio a Parete 3 kW

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Jeff Jeff
P.O.S.
Purchased to use in an RV. Item received only had 2 heat settings and no remote. Plugged in to use for further disappointment. Heater would run for about 5 minutes and shut down. Contacted Vevor, who said they would replace with Item ordered. They sent the same incorrect heater received initially. Furthermore, they refused to send a shipping label to return the incorrect piece of junk, rather insisted I waste my time locating a recycler for drop off. Terrible product and worse customer service.
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Risposta del servizio clienti: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Tom Tom
heater sadness
It's works when it works. The heater will turn on for 10 minutes and shut off and you can't turn it back on until it cools down. not good when your cold and want some heat
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Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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bis 16 bis 16
chauffage d appoint
Forma di Torre 2 kW
bonjour acheter 2 chauffage exterieur terrasse 2000 w il y a a peine 3 mois deja un de mort pas normal et la j attend reponse du sav
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Roy Roy
Mr.
I received Vevor's vertical standing infrared heater in about 10 days from placing the order. That was the most positive aspect of my order. Right out of the box the heater continually and seemingly randomly shut itself off and would not turn on again until the heater completely cooled off. Obviously, this heater had a high temperature shut-off issue. To make matters worse, the switch which is located on the top of the heater became so hot that the plastic base of the switch melted and would no longer turn the heater on or off but simply turned 360 degrees. This necessitated unpluging and pluging in again to start and stop the heater. Besides being annoying, the heater is obviously very dangerous. I contacted Vevor and, although it took way too long (nearly 2 weeks), they did issue a full refund. In short, I strongly recommend anyone considering this type of heater to look elsewhere.
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Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Israel Martinez Israel Martinez
Electrician
Stop working a year later , but was really only used a handful of times. Not power on with switch or remote control. So disappointed.
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Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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