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VEVOR Riscaldatore a Cherosene ad Aria Forzata Potenza 30 kW per Officina, Cannone Termico Diesel a Combustione Indiretta con Termostato, per Magazzino, Garage e Cantiere, in Acciaio al Carbonio, Nero

Recensioni dei clienti per VEVOR Riscaldatore a Cherosene ad Aria Forzata Potenza 30 kW per Officina, Cannone Termico Diesel a Combustione Indiretta con Termostato, per Magazzino, Garage e Cantiere, in Acciaio al Carbonio, Nero

30 kW Combustione indiretta

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227 Recensioni
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David de Jong David de Jong
Disappointed with delivery condition
When the item arrived it had obviously been opened before it was shipped.all parts and screws where loose on the bottom of the box, and the box had been ripped opened and taped up. Obviously a returned item then shipped to me.
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Risposta del servizio clienti: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Lawrence Lawrence
Owner
Fan Blade brent and fuel pickup grommet not installed properly, Somehow that caused fuel to disperse over the body of the heater. Company did send new fan blade and made some restitution. but Inconvenience was overwhelming.
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Risposta del servizio clienti: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Jeremy Jeremy
mr
seems to only work until 1/2 tank of fuel then smokes and dies as long as the tank is full it works good.
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Risposta del servizio clienti: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
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Devon Devon
Vevor 215,000 BTU
Had it for about 32 days used it for 20 days of that, around 5 hours a day. Only running diesel through it. Goes through a lot of fuel. Already crapped the bed. Turns on then shuts right back off and smokes out of the back of unit. I've tried 3 different power sources with not results. Been trying to get support to help me for 3 days so far, no help.
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Peter Wolfmueller Peter Wolfmueller
Direct fired heater
Hi I normally don’t complain but this heater was great for the first 20 hrs or so.. and then it went from great to shop full of smoke with a E1 code. Totally surprised me. In fact this is the second heater I bought because I was so impressed. So far vevor has been very helpful but we haven’t resolved the issue. We live on a farm 4 hrs from any bigger city and returning it isn’t a great option also once you put fuel in it.. I can see that not happening.Hopefully they come up with a solution.
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Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Mike Mike
State manager
Good heater reasonably priced however numerous request made for an invoice that were ignored! Therefore good product poor service!
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Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Mathieu Mathieu
Régulateur nul
20 KW
Le chauffage fait le boulot mais la régulation est très mauvaise. Trop de Delta de température entre le mini maxi. ( Réglage a 20 degrés, la température monte a 25 degrés avant de s'arrêter et redémarre a 15 degrés). J'ai un garage de 80 m2. Autre gros point négatif le bruit, quand il est en fonctionnement pas question de parler avec quelqu'un ou d'écouter de la musique. Peut-être que le modèle avec la régulation digital est mieux.je regrette d'avoir pris celui-ci.
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Risposta del servizio clienti: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Punish Concept Punish Concept
Pas Très ingénieux
30 KW
1 .... pas du tout pratique l'accès pour remplir le réservoir 2.... Devrait avoir une sécurité avant la fin de gasoil, car en panne sèche, ca lâche énormément de fumée 3.... consomme énormément /12h Non-Stop affiché, impossible. 4h grand max avec coupures *Seul point positif, super puissant, chauffe rapidement. Je ne comprends pas ts ces blns commentaires
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Risposta del servizio clienti: Salut! Nous apprécions vraiment que vous partagiez votre expérience d'achat avec nous. Cela signifie beaucoup pour nous aider à nous améliorer. Merci encore pour votre précieuse contribution !
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Stef Stef
Ok but just ok
Worked great for 9 months now wont stay on
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Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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simon simon
Mr
30 KW
Mr 1 Mr 1 Mr 1
j'ai bien reçu mon colis mais dans quel état carton abimé machine abimée dommage le canon est plein de morceau de frigolite la grille arriere de protection est cassée la tole du canon est cabossée... jamais vevor ne m'a envoyé un colis dans cet état là j'hesite a le monter et le mettre en route
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Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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