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VEVOR Riscaldatore ad Aria Diesel 12V, Riscaldatore di Parcheggio, Riscaldatore per Camion 5-8KW All in One Interruttore Schermo LCD, Riscaldamento da Parcheggio, Air Heater Diesel 12V 8KW

Recensioni dei clienti per VEVOR Riscaldatore ad Aria Diesel 12V, Riscaldatore di Parcheggio, Riscaldatore per Camion 5-8KW All in One Interruttore Schermo LCD, Riscaldamento da Parcheggio, Air Heater Diesel 12V 8KW

Tipo Verticale No 8 KW - Bianco

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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3728 Recensioni
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Diver Diver
Owner
Unit failed after three weeks of operation with an E-03 code. I was camping with the family in freezing temperatures in the Ozark mountains. Had to drive to the nearest town and purchase a Mr Heater and propane. First contact with “chat” was frustrating and never responded to. Second “chat” four days later, I was told again 1-2 days for the ticket to be responded to. Then disconnected. Third “chat” took 30 minutes and after my request for a supervisor there was no response other than “wait for 1-2 days”. The response finally came two days later. We will send a part, since there is no warehouse near you it will take 10-15 days. Yet when I purchased the unit I had it in two days. Other minor issues: The App no longer connects with the unit and I have tried to delete the App and disconnecting power and rebooting the unit. The clock on the display gains two minutes a day and you can’t turn off the display. The display is mounted next to the door of my Sprinter and it’s just one of those annoying things that bug you every time you see it. I went online to see what code E-03 is and now see that the glow plugs fail consistently. Had I known that I would have purchased a spare. But now I can Wait 10-15 Days for a replacement from VEVOR! The failure of the unit and lack/frustrating response from VEVOR makes this probably my last purchase from VEVOR.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Thomas Thomas
Grossa fregatura
Tipo orizzontale Sì 8KW-Arancione
Prodotto nuovo arrivato difettoso. Assistenza pessima: invece di sostituirlo, ti chiedono di smontarlo e ripararlo da solo, offrendo un rimborso ridicolo di 31 €. Pratiche commerciali scorrette, assolutamente da evitare. Non rispettano né garanzia né cliente.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Cordiali saluti. Ci scusiamo sinceramente per la deludente esperienza riscontrata con il nostro servizio post-vendita e il servizio clienti e prendiamo il tuo feedback con la massima serietà. Apprezziamo la tua disponibilità a condividere le tue opinioni, poiché il tuo contributo è essenziale per aiutarci a risolvere questa situazione e migliorare i nostri servizi. Abbiamo notato che il problema da te segnalato è stato risolto tramite comunicazione via email e siamo lieti che la tua preoccupazione sia stata affrontata tempestivamente. Per ulteriori domande, non esitare a contattarci nuovamente.
Jeff Jeff
Happy Guy
Tipo verticale No 8KW-Arancione
I will never purchase another thing from Vevor. They have systematic problems. I recently moved not close states away. I was going to order another item weeks before this and changed my address in the account page. I changed my mind on this item. Weeks later I ordered this 8kw heater. Then I completed my checkout got to shipping info and found that I old address showed up. I left the checkout went back to the account changed my address again. Went back completed purchase my current address showing in shipping. Get an email that my item has shipped with the wrong address I immediately contact vevor where they tell me nothing they can do. Spent weeks getting used time wasted and being blamed for their shifty system and a massive lack of customer service. I will not be buying from them ever again! I don't think anyone should if they keep your money for crap they ship yo other people. Vevor has low quality stuff that always has an issue. Now they are willing to straight up steel from you!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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James Lehr James Lehr
Self
Tipo verticale No 8KW-Arancione
Never received the product from Vevor. Will not waste time find products from this company again.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Ricky Ricky
8kw heater
Tipo verticale No 8KW-Rosso
Junk!! Out of the box Junk! Customer Service replaced motherboard did not fix heater. I requested a refund did not happen.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Charles Runyon Charles Runyon
Work
Tipo orizzontale No 8KW-Arancione
I never did receive it.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Troy Troy
Vevor heater
Tipo verticale No 8KW-Arancione
Received broken
3 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chris Chris
Buyer
Tipo verticale No 8KW-Arancione
bought this to use in the garage. Got it all set up, hooked up to a 12 volt car battery, and…. Doesn’t work. Contacted customer service. Apparently my issue was “forwarded” to a different team. It’s been a couple days now, and still haven’t heard a word. Don’t be like me and end up out of almost $100
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Brad Brad
Fuel line next to exhaust.
Fuel line is next to the exhaust which is not a good start. It’s wont start after trying everything. We think it just is a bad one
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for informing us of these worries. We’re sorry for the hassle this has brought you. For additional help, go to our "Contact Us" page online, located in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will assist quickly. We appreciate your understanding.
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Oral J Polan Oral J Polan
Incomplete order, with no customer service at all
Tipo orizzontale Sì 8KW-Arancione
I ordered 2 diesel heaters and received only 1 text customer service at Vevor and the shipping company and received no responce from either of them, very disappointed
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, we thank you for your patience and cooperation. We're hard at work handling your concerns and aiming for a satisfactory resolution. Please monitor your ticket and email for progress updates. Don't hesitate to reach out with more questions.
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