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VEVOR Rimorchio da Giardino per Rimorchio per ATV UTV, Carrello Ribaltabile in Acciaio Pannello Posteriore Rimovibile, Carrello da Giardino per Trasporto per Tosaerba Carico max. 227 kg

Recensioni dei clienti per VEVOR Rimorchio da Giardino per Rimorchio per ATV UTV, Carrello Ribaltabile in Acciaio Pannello Posteriore Rimovibile, Carrello da Giardino per Trasporto per Tosaerba Carico max. 227 kg

226 kg 0,28 m³ Acciaio
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Richard Anderson Richard Anderson
Pathetic and disappointed at customer service
725 kg 0,62 m³ Acciaio
The box i recieved has tons of missing parts has horrible customer service as i need parts to put this together.i am missing item #3 which makes it impossible to assemble without. This is absolutely pathetic!!
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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John John
L
680 kg 0,42 m³ Acciaio
We never received our trailer. Was told it was lost in transit between Vevor and Fedex. Probably will not order from Vevor anymore. Takes too long to receive merchandise after ordering.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Eric Smith Eric Smith
Mr.
680 kg 0,42 m³ Acciaio
The trailer shipped is significantly smaller than the size implied in the ad. As such, it's utterly unusable. I've been attempting to return it for a refund but Vevor's customer service is so poor- I'm still stuck with it. Vevor's website won't even accept a stand photo from my photo library.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Nick Nick
Missing parts
340 kg 0,42 m³ Acciaio
Received product with the box absolutely ripped apart, some panels were dented, no big deal. I put it all together and it was missing some parts. I have reached out to customer service multiple times to get those missing parts sent to me and they just keep telling me I will get a response in a day or so......it has been over a week and nothing. I doubt I will be getting these parts ever.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Customer service horrible Customer service horrible
Do NOT BUY
680 kg 0,42 m³ Acciaio
I bought on sale and they said it got lost in transit. Will not send me a new one for same price. What scam. BIG SCAM !!!!
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Doug Doug
Mr
680 kg 0,42 m³ Acciaio
Total junk. None of the holes lined up and hardware was missing. I asked for a return label and had to bicker with them to finally get a refund. I ended up taking the trailer to the metal recycling place. Don't bother with this tjing
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Jamie Tallerico Jamie Tallerico
Junk
340 kg 0,42 m³ Acciaio
Had to drill out several holes and corner brackets don't line up at all beware.4 hours to assemble something that should have taken 1 hour. Caution, caution 🚫🚫🚫🚫
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Mark Mark
Stay away from Vevor
680 kg 0,42 m³ Acciaio
This company doesn’t support their own warranties!! Buy from someone reputable! Bought a pump that only lasted 6 months.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sal Sal
Junk
340 kg 0,42 m³ Acciaio
Extremely thin steel. Cannot hold nearly the capacity that is advertised. Metal twisted and bent the first time I used it. Wish I could get my money back
1 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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TR TR
Missing
800 kg 0,79 m³ Acciaio
Never showed up and requested refund
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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