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VEVOR Rilegatrice, Rilegatrice a pettine a 21 fori, 450 fogli, Rilegatrice con dorsi di rilegatura a pettine da 100, 9,5 mm, per formato Lettera, A4, A5

Recensioni dei clienti per VEVOR Rilegatrice, Rilegatrice a pettine a 21 fori, 450 fogli, Rilegatrice con dorsi di rilegatura a pettine da 100, 9,5 mm, per formato Lettera, A4, A5

Tipo di pettine 21

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116 recensioni
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Jorge Jorge
Se rompe una pieza al poco tiempo de uso
Tipo a bobina 34
La encuadernadora correcta al principio, pero la palanca y mecanismo de perforación daban sensación de dificultad, poca potencia de palanca. Al poco tiempo de uso, se rompe una parte del mecanismo metálico, así que ha quedado inutilizada. El servicio de atención al cliente mal, me piden foto de la pieza cuando esta está en el interior, no es visible. Espero que me den una solución, muy descontento con la calidad del producto.
0 persone l'hanno trovato utile
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Tradotto da spagnolo
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TR Greer TR Greer
person
Tipo ad anello in ferro 34
Prolific is okay. Company sux like a vacuum. Supposed to come with a box of binder coils... nope. And, although I have tried to contact them several times phone & Email, they don't respond and still have yet to send the binding coils that were paid for! NOT A GOOD WAY TO ENGENDER CUSTOMER SATISIFACTION! Quite disappointed. I find their lack of customer service and company integrity to be sorely lacking. I will gladly pay more for ANY product than buy from them ever again!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Debbie Debbie
Owner
Vevor was terrible to work with. The binder was delivered in a timely manner. Once we got it, we realized we could not adjust the where the hole punched. It had a knob that should have adjusted it, but it did not work. They offered us a discount to keep it, but did not offer to fix it or to replace it. After going back and forth for a while, they offered us a larger discount to keep it. Pretty much stated that if we returned it for a full return, they would have to send it back to someone, and it would be a long time before there would be any hope of us getting our money back, if ever. They could not send us a service manual so we could try to fix. After going back and forth, asking why they thought we would want a broken machine, we ended up having them send us $67.00 (after delivery we paid approximately $109.00) just so we didn't lose all of our money. Most of their communication was with a computer. We would send pictures, and they would say they didn't get them, even though they were sent by their requested method. That took 3 or 4 tries. Never talked to a human. Terrible customer service. Would reply to their emails, to have them send us another email asking the same questions. My recommendation is to stay far, far away. The machine, if it worked, seems to be a pretty nice machine. Just buy from another source.
3 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for letting us know about your concerns. We apologize for any trouble caused. For further support, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will assist promptly. Thank you for your patience.
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Eva Bernhardt Eva Bernhardt
Keinen
Tipo ad anello in ferro 34
Also: sicher bedienen ich es falsch. Löscher machen ist kein Problem. Es geht mir aber hauptsächlich um die Spiralbindung. Es wäre hilfreich, wenn da einige Bindungen dabei wären. Und wie bringe ich diese dann an meine Dokumente an? Hier wäre ich für eine Info sehr dankbar. Oder ist das Gerät nur zum Lochen da? Dann geht es an meinen Ansprüchen völlig vorbei.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Es tut uns sehr leid, wenn Sie Probleme mit Ihrem Produkt haben. Bitte wenden Sie sich per E-Mail an unser Kundendienstteam und stellen Sie uns entsprechende Bilder oder Videos zur Verfügung. Unser Kundendienstteam wird sein Bestes geben, um Ihnen bei der Lösung von Produktproblemen zu helfen. Bitte beachten Sie die Kontaktdaten im untenstehenden Link. https://www.vevor.de/pages/contact-us
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Tradotto da tedesco
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séb séb
très mauvaise qualité
Macchina lisciante 21
Je sais que cette presse n'est pas chère. Mais la qualité n'est vraiment pas au rendez vous. Elle c'est FORTEMENT déformer à la première utilisation. Si vous souhaité l'utiliser, il est à considérer qu'il faut appliquer un effort de pressage très très FAIBLE. Tellement faible, qu'utiliser des poids (haltère, sac de sable ou autre) est comparable.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous sommes vraiment désolés. Concernant vos problèmes de produit, veuillez contacter notre équipe après-vente par e-mail et fournir des photos ou des vidéos pertinentes. Notre équipe après-vente fera de notre mieux pour vous aider à résoudre les problèmes liés aux produits. Veuillez vous référer aux coordonnées dans le lien ci-dessous. https://www.vevor.fr/pages/contact-us
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Buyer Buyer
Buyer
Macchina lisciante 21
Heavy press, that does not function as expected. The order arrived with scratches on the baseplate. Press opens and closes with some difficulty. The baseplate seems very solid and sturdy, but is in fact almost elastic, making it difficult to get a straight and even pressing. When fastening the press, it bends out of shape. And I'm definitely not THAT strong. Would not recommend.
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