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VEVOR Purificatore d'Aria Macchina ad Aria Negativa Impilabile 800 CFM

Recensioni dei clienti per VEVOR Purificatore d'Aria Macchina ad Aria Negativa Impilabile 800 CFM

800 CFM

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A *** A ***
Do your research first
Won't buy again. There are much better options .
2 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Andy Andy
MR
Did not work as advertised. Does not filter and needs new filters within few hours of use.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Curt Curt
Ok scrubber, awful after sales customer service
The Good: It works and is a good value. I purchased the scrubber to help keep sanding dust and VOC’s down on a large painting project I was working on. Having the scrubber on the job site made a noticeable difference in the amount of dust and paint smell. The Bad: The unit is large and heavy. The filters are not easy to change, and spill dust when changing. The latches that hold on the front cover are flimsy and will probably break soon. Poor customer service. Vevor claims to provide hassle free returns, but that is not my experience. Because of the large size of this unit, I reached out to Vevor through their website asking to return it. I filled out all the information they asked for, but Vevor just sent back a message asking for more detailed information. I emailed them back with the additional information and I did not get a response. I sent a follow up email and I still heard nothing. Because I was getting nowhere with Vevor customer service, I decided to keep the scrubber and use it at my job site.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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David David
Innovative product, does not completely solve the problem.
It was really well made, the only thing i was disappointed in is it was not the fix all for dust issues. There is many complication when optimizing air quality. Its in my arsenal, i dont regret it, but i will not buy again unless i have a perfect reason to.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Mariana Mariana
It never arrived
800 CFM
Received the HEPA air filter; however, I never had the chance to receive the actual air purifier 800 CFM! Still waiting for the refund!
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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J.VEY J.VEY
Speed control is wonky
The fan keeps surging up and down and is very distracting while running. I've tried using different speed settings but the fan is always racing up and down.... up and down. And im in a shop by myself with the doors closed, so no pressure changes etc to cause this issue. It does do a great job of filtering, love the hour meter, just wish it wasnt so random in its operation.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gary Johnson Gary Johnson
Device doesn’t work DEFECTIVE
Device doesn’t work DEFECTIVE 1
I recently purchased this item. Upon a first use when you turn on the device, it does not power on sometimes you gotta hit it. Sometimes you gotta play with the controller for it to turn on. It had a high rated CFM of over 800 and there is no way it does that spec. I have wasted too much time dealing with the chat process as there is no phone number to call they hang up on the chat process and detour you by saying email one to two days. I asked to return the product hassle, free and so far it is not even close to hasslefree. I wanted to order a different product that actually works and now I am getting the runaround. They wanted to credit me money to keep the item that is defective. I do not want it because it doesn’t work. The resolve would be to send me a different product that actually works, but it seems your best bet is not to shop through VEVOR. Don’t waste your time. Customer service is sporadic and takes about five minutes or more per message to get an answer. Then they hang up on you in the chat. I’m not even sure if these are humans were talking to.
6 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sv Sv
Not powerful at all
This is more like an air blowing fan than sucking air scrubber.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Brendon Conklin Brendon Conklin
Me
This product arrived defective and close to a month late. Also it's the recalled one that vevor is demanded to recall and not sell. I am currently being haggled for my refund and vevor just wants to up and business as usual while packing out the warranty time. I will probably not do business with the vevor again.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Brendan Brendan
Mr
Misleading electrical specs and poor support The air scrubber arrived with a commercial 16A plug, which is not compatible with standard Australian 10A outlets. This was not disclosed anywhere in the product listing. A second unit I purchased from Vevor (the higher-capacity CDM-850 model) came with a standard 10A plug, so the inconsistency was surprising. Customer support suggested using a plug adapter instead of offering a proper replacement, which is not an acceptable or safe solution. Overall, unclear product information and disappointing after-sales support. Based on this experience I would not recommend purchasing this product from Vevor.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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