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VEVOR Purificatore d'Aria con Filtrazione a 3 Stadi, Macchina per Aria Negativa Impilabile da 550 CFM, Filtro dell'Aria con MERV10, Carbone, HEPA H13, Uso Domestico, Industriale e Commerciale

Recensioni dei clienti per VEVOR Purificatore d'Aria con Filtrazione a 3 Stadi, Macchina per Aria Negativa Impilabile da 550 CFM, Filtro dell'Aria con MERV10, Carbone, HEPA H13, Uso Domestico, Industriale e Commerciale

550 CFM

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Brendon Conklin Brendon Conklin
Me
This product arrived defective and close to a month late. Also it's the recalled one that vevor is demanded to recall and not sell. I am currently being haggled for my refund and vevor just wants to up and business as usual while packing out the warranty time. I will probably not do business with the vevor again.
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Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Brendan Brendan
Mr
Misleading electrical specs and poor support The air scrubber arrived with a commercial 16A plug, which is not compatible with standard Australian 10A outlets. This was not disclosed anywhere in the product listing. A second unit I purchased from Vevor (the higher-capacity CDM-850 model) came with a standard 10A plug, so the inconsistency was surprising. Customer support suggested using a plug adapter instead of offering a proper replacement, which is not an acceptable or safe solution. Overall, unclear product information and disappointing after-sales support. Based on this experience I would not recommend purchasing this product from Vevor.
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Craig Parrish Craig Parrish
Doesn’t Seem To Work
I have run this unit for over 400 hundred hours testing it against smoke, drywall dust, and sanding dust. It seems to have no impact on any of these substances. You can watch smoke pass through it (if it was HEPA this shouldn’t happen). When sanding drywall it seemed to have little to no impact on airborne dust and sanding dust from wood was too heavy for it to grab from the air. All of this was tested in my 10x10 basement shop. In terms of construction the unit seems durable and well built I am just highly doubting the filters are anywhere near the spec they claim tk be.
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Risposta del servizio clienti: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience!
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Jim Green Jim Green
Vevor is Doomed
Their customer service is worthless. If you don’t receive order, you are out of luck. Their customer service is worthless. If you don’t receive order, you are out of luck. Their customer service is worthless. If you don’t receive order, you are out of luck.
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Risposta del servizio clienti: Thank you for your patience. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Paula Cozart Paula Cozart
Stay away!
I recommend this company to everyone! Then my daughter bought the vevor air scrubber. And it was faulty. Contacted Vevor and have gotten nothing but a run around and a offer of a pittance compared to the actual price of the product.. and give a complete run around to contact them… it’s like a game of cat and mouse.. I will not buy from this company again! I’ve bought 4 of the air scrubbers and a dehydrator.. she bought an air scrubber so we have spent a fair amount at this company. They are not a honest company! I can’t give 0 stars
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Risposta del servizio clienti: Hello, thank you for sharing your experience. We will immediately verify the issue you reported, and once we have any updates, we will contact you via ticket or email until the issue is resolved. We sincerely apologize for the inconvenience this has caused you.
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