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VEVOR Pulitore a Ultrasuoni Aggiornato 6 L (Riscaldatore da 200 W Ultrasuoni da 180 W) Pulitore di Parti a Ultrasuoni da Laboratorio Digitale con Temporizzatore per Pulizia di Strumenti di Gioielli

Recensioni dei clienti per VEVOR Pulitore a Ultrasuoni Aggiornato 6 L (Riscaldatore da 200 W Ultrasuoni da 180 W) Pulitore di Parti a Ultrasuoni da Laboratorio Digitale con Temporizzatore per Pulizia di Strumenti di Gioielli

6 L

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JAromir JAromir
Good, but be careful
2 L
Real tank capacity is about 1.3 litres, far below advertised 2l. Otherwise it works fine, but need a larger size
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Dan Dan
Mr
10 L
Although to be claimed for 10 L it can only contain 5L of cleaning fluid (I used a 5L jerrycan of demineralized water) !! I've been disappointed about the ultrasonic cleaning results.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Jack Kastelic Jack Kastelic
Sr
When I cleaned my first batch of parts, the cleaner seemed to be working fine and then I realized that the temperature was higher than what I set it at. I turned the heater off and the temperature kept rising. So I realized that the heater is always on even when it shows that it’s off. I’m disappointed that it’s not working properly.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Donnie Bryan Donnie Bryan
3L Ultrasonic Cleaner Quality & Durability
Not oo dependanle.... only used 6-8 times during the current warranty 12 month period... had owned the unit for 10 months ... when the unit stopped working in the middle of a 30 minute cycle @ 60 degrees Celsius... Contacted manufacturer about warranty coverage and repairing.... was possible corrective actions ..was advised that they would have to consult their technical department for potential repairs and or replacing... Currently trying and attempting to deal with manufacturer technical requesting pictures of potential damage or electronics abd electrical issues ... dealing with them in replacing questionable parts by myself instead of them accepting warranty responsibilities abd replacing the entire unit ... and a hesitation to accept returning unit on their part at the moment ... abd no willingness to provide the necessary steps and actions to pay for returning cost od shipping back to one of yheir authorized service and repair centers ... Have requested a refund and or credit towards another purchase of a desired larger capacity unit ... but have yet to get any response... Stoll waiting on their warranty repair or replacement before the warranty expires in less than two months ... Was very satisfied with the manufacturer and units performance until it stopped working... very hesitant to purchase another vevor product if this is the quality and service that I would be faced agsin rith with another unit of like model and size...
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for your message about these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist promptly. Thank you for your understanding.
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marcosphoto marcosphoto
Questionable operation, zero support
Heat function does not appear to work properly, only displays current heat value up to the set heat value - after that it can be boiling out as steam and the temp display still will only display the maximum set value. Observed this immediately after purchasing and contacted them, they dismissed it and said I must be mistaken. Was not very happy about this, but admittedly knowing the fault I have used it a lot working around the problem with no other faults to speak of. Once recently I tried using a small container inside the machine but did not put water in the machine to keep it cool not realizing this was a problem. During normal operation it heats up and the inside was severely hot, the machine took the abuse no problem thankfully - I was lucky. I removed the bottom plate to inspect the glue holding the ultrasonic units, they did not detach from the machine. Pretty tough. I just bought another product from them, I hope I am not disappointed by their questionable quality and worse customer service. Seems if you have to return something they will resist, which scares me.
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Risposta del servizio clienti: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle caused. For additional support, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved problems, and our after-sales team will resolve them quickly. We appreciate your understanding.
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Loren Loren
Broke first use
First use. Junk. Blew the fuse in the back and only heats now. It's not rocket science to operate and Directions are zero help to see if might be doing something wrong
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble this has brought. For more assistance, please check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work promptly to help. We appreciate your understanding.
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Wim Van Cauter Wim Van Cauter
Review
10 L (Für Waffen)
Review  2
Prijs is ok,toestel haalt de ingestelde temperatuur niet. Al verschillende mails gestuurd, slechte communicatie laat staan service, tot op heden nog niet opgelost.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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T.Böhme T.Böhme
Herr
3 L
Gerät funktioniert, allerdings mit dürftigen Ergebnis. Aus meiner Sicht den Preis nicht wert.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Mike Mike
Doesn’t work properly
Doesn’t work properly 1
Set numerous videos and messages it works if you shake it it works better, but nobody ever wants to contact you so I would not recommend buying ending from Vevor their customer service is horrible
2 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Richard Richard
Owner
Unit functions correctly but temperature regulator does not hold it at desired temperature. When setting at 55° C Unit runs all the way up to 70° C
0 persone l'hanno trovato utile
Elemam: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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