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VEVOR Posto Auto Coperto Esterno, Riparo per Auto 3,05 x 6,09 x 2,87 m, Tettoia Potabile con Pareti Laterali e Porta Rimovibili, Resistente ai Raggi UV e all'Acqua, per Auto e Barca, Grigio

Recensioni dei clienti per VEVOR Posto Auto Coperto Esterno, Riparo per Auto 3,05 x 6,09 x 2,87 m, Tettoia Potabile con Pareti Laterali e Porta Rimovibili, Resistente ai Raggi UV e all'Acqua, per Auto e Barca, Grigio

Grigio 3.05x6.09x2.87 m

recensioni dei clienti

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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277 Recensioni
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Mick Mick
Sailor
Bianco 3.65x6.09*3.02 m
Very poor quality car shelter. It collapsed with just 2 inches of snow on it—thankfully, no one was underneath. It’s easy to assemble, but the structure isn't sturdy at all. The poles buckled. It’s a 3-season shelter. A total waste of money.
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Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Rally Rally
Customer service and product quality ruined this brand.
Grigio 3.65x6.09*3.02 m
I own several Vevor products and have generally had good experiences, until this one. The first issue was a missing side wall, which was never resolved. I contacted customer service multiple times over the course of months, provided photos clearly showing the missing wall, and nothing was ever done. The second and far more serious issue occurred when the enclosure collapsed onto valuable equipment that had been stored for the winter. I was told a replacement unit would be sent, but weeks after the expected delivery date, nothing arrived. Instead, I was then told to pack up the collapsed unit and return it for a refund. That request is completely unreasonable. I’ve owned this unit for quite some time, made do without the missing wall, and no longer have the original packaging. This is a large, heavy structure, and repacking and shipping it is not realistic. Throughout this entire process, I have been patient and cooperative, while my valuable equipment has remained exposed to the elements because I was expecting a replacement enclosure that never came. I gave Vevor multiple chances and clearly communicated that I would leave a review if the situation wasn’t resolved. Nothing was resolved. I am now left on my own with a collapsed enclosure and damaged trust in a company whose products I own many of. This level of customer service is extremely disappointing and frankly unacceptable.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Joe Joe
Didn't last a week
I got this 12x20ft tarp shed because Harborfreights 12x20ft sheds were out of stock at my local store and this vevor one was like $100 cheaper. If you have a choice between the 2, just get the Harborfreight one. I like some of vevor's stuff but this tarp shed was a huge disappointment.
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Lazaro Rodriguez Lazaro Rodriguez
Useless canopy
Grigio 3.65x6.09*3.02 m
Lied about date of delivery. Canopy should have been delivered on January 3rd. Here we are January 15th, almost 2 weeks from promised date. My wife and me froze up at our little pop-up stand for two weekends straight due to no delivery. It’s really unusual for yall not to reach out whenever there would be delays. I had to contact yall first before I got any answers. I don’t mind the cold but I’m not putting my wife through the same conditions that I can handle due to negligence in yalls part.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Todd Schlemer Todd Schlemer
Danger
Grigio 3.65x6.09*3.02 m
Well it all started with the shipping the tubes were bent and the package was completely demolished tried to get the delivery service to come back and pick it up and send back to vevor with no success on that so I straightened the tubes and installed in it was up a week and survived a heavy snow storm then the following week had high winds with gusts up 50mph needless to say the poles snapped which completely demolished the structure and the cover when the 2 poles snapped it created a wave effect in the wind which lifted up 20 feet in the air pulling all 24 inch tent stakes out of the ground so now I have a pile of junk which I can't do anything with now I went above and beyond the install paying over 40.00 more for good anchors would not recommend this product it was bad before I purchased it it from the start
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cet abri de voiture VEVOR 12x20 toutes saisons ? Cet abri de voiture VEVOR 12x20 toutes saisons ?
Demande d'informations supplémentaires
Bianco 3.65x6.09*3.02 m
Pourquoi, aucune paroi dans la position horizontale pour attacher la tolle dans le bas de l'abri ? Cette ajout la fabrication pourrait éviter le vent et la neige de s'infiltrer en dessous de l'abri et aussi, pour éviter le vent de forcer à soulever la toile de l'abri. Pourquoi, du côté gauche à l'extérieur de l'abri aucun oueillet pour attacher la tolle de la porte ? Pourquoi, des oueilllets de l'abri pour retenir les cordes, la toile a commencé à se déchirer ? Ma conclusion, cet abri est plein de défauts qui m'a coûté très cher à comparer aux autres garages de toile qui m'ont coûté chacun 235,00$ au huit ans. Je n'ai plus de temps à faire d'autres achats chez votre compagnie, vos produits me coûtent beaucoup trop chers.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Merci pour vos commentaires. Nous sommes vraiment désolés d’apprendre les difficultés que vous avez rencontrées avec le produit. Nous avons créé un ticket pour vous permettre de faire un suivi sur ce problème. Notre équipe d’assistance à la clientèle vous contactera par e-mail et vous fournira des mises à jour jusqu’à ce que le problème soit résolu. Veuillez vérifier rapidement votre boîte de réception pour nos messages.
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Jed Schmitt Jed Schmitt
Damaged upon arrival
Grigio 3.65x6.09*3.02 m
Very disappointed, the metal tubes for the roof were bent when I received it. I wanted replacement tubes or to return the entire carport. Customer Service wouldn't send new tubes and only offered me a $40 partial refund. Now I'm stuck with a junk carport that won't support any snow load here in Western Montana.
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Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Wayne Wayne
mr
very unhappy with this company. have tried to return product or get parts that were missing. cant get ahold of people to help me
0 persone l'hanno trovato utile
Risposta del servizio clienti: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Chris Chris
Not happy
I was built good just blew away in 75 miles an hour wind 4 weeks after installation
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for your message regarding these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved matters, and our after-sales team will assist promptly. Thank you for your understanding.
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Greg Scott Greg Scott
Bad customer service
I tried to change my order to the 12x20 within 5 hours. They said it had shipped. It took a week longer than the promised delivery date to arrive. I would not recommend..
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Risposta del servizio clienti: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
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