Recensioni dei clienti per VEVOR Portascala per Camion, Portascala per Camion Estensibile da 19-34 Pollici, Altezza Regolabile da 38,6"-43,6", Portascala in Acciaio con Capacità di 250 Libbre per Camion, Kayak, Tavola da Surf
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135 Recensioni
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Customer Support falls short on follow-through
I bought this rack in July 2026 for my growing exterior cleaning business. The rack itself is solid. It has a slight whistle while driving, but that is my only minor complaint about the hardware.The reason for the 1-star rating is the completely unacceptable customer service. One of the plastic screws for the top brackets arrived in the wrong size, making it impossible to connect one of the brackets. I contacted customer service at the beginning of August to get a replacement. It has now been over 15 days, and despite sending multiple follow-up emails, I still have not received the correct part. I have had to email them far too many times just to get a simple screw. A good product means nothing if the company does not support their customers when there is a mistake.
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Business owner
Poor quality, all four end caps fell off. Very flimsy. For the price it’s ok but would not recommend.
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Good with a major flaw
This is a decent, budget friendly ladder rack. My only issue is that the end caps keep falling off, exposing the interior of the rack to salt and debris. I would pick up more end caps but VEVOR doesn’t sell them.
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Homeowner
Have used this several times and it is necessary to continue to tighten the bolts. One bolt fell out of a cross beam support which means it cannot be used until a replacement is located.
Frustrating because the purpose of this purchase is to assist with carrying oversized items above the truck bed.
I recommend that extra hardware be included along with loctite.
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Mriss
Good price for a 16ft telescope ladder, and it functions as designed, but I wouldn't recommend it for heavy loading jobs. It bent and wobbled even for a simple job on the RV roof, while I am not a big, heavy guy. It would be more sturdy with stronger materials, but yes, for sure, then the price would be different. So, looking for a low price ladder, yes; need a strong ladder, probably no
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This would be a great truck rack with the exception that when loaded the adjustable compression plates do not keep the rack from sliding down. I purchased for hauling 4 kayaks on a trailer. They worked great other than the racks kept slipping down. I ended up drilling a hole through each of the uprights and putting pins through them to keep them in place.
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Overall experience
I bought this for my 2018 Honda ridgeline, but would not fit this truck well. Customer service made it extremely difficult to return it. My first experience with Vevor and my last.
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Retired
This product broke the day after it was installed. It is a waste of money. Do not buy this product. I would like a refund but do not expect to get it. The product is poorly made. Do not waste your money.
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Poor manufacturing
It’s cheap so my expectations are low. Problem 1 : Holes do not line up for crossbar assembly. I managed to get one assembled with a lot of difficulty. The 2nd one, the holes are just too far off from where they should be.
Problem 2: missing 1 part but sent double the amount of another part.
The holes being off is a big issue as I can’t use it. Is it worth returning? Or do I just bore out the holes until it fits?
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Too noisy
I can open the windows the racks are whistling at the speed over 60 miles. They must provide hole covers and line covers to avoid noise.
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