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VEVOR Portapacchi per camion, capacità 800 libbre, Portascala in alluminio per camion 71"x31" con 8 morsetti a C senza foratura, kayak, tavola da surf, legname, scala

Recensioni dei clienti per VEVOR Portapacchi per camion, capacità 800 libbre, Portascala in alluminio per camion 71"x31" con 8 morsetti a C senza foratura, kayak, tavola da surf, legname, scala

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Gualberto Gualberto
Truck rack
Light material they have worked great. Not expensive. They look great on my truck. Easy install. No issues
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Matthew Thomas Potvin Matthew Thomas Potvin
Works great
Universal hook up makes install easy. Very solid. Does the job! Adjustable load brackets are easy to work with and come in handy. I've loaded 200 lbs and rack handled it easy. It's rated to 800 lbs which is more than I'll ever need.
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JS JS
owner
owner 4
Wind noise is very loud at 45 MPH and above. I wrapped electrical tape around the top of each post thinking that would help but it did not. Next step is to apply duck tape to cover the groves in the rails and post, if this helps I will remove the tape and fill the groves with caulking.
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Bryan Baranuk Bryan Baranuk
Sr Engineer
Good quality
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Joe G. Joe G.
machine designer
The design of the rack is well thought out such as the aluminum extrusion accommodating multiple assembly procedures with relative ease. The clamp-on mounting is a great feature as it simplifies removal of the racks if required. the rear rack is too high and should be lower by about 15 cm to make it easier to load long items.
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jboerman31 jboerman31
Customer Support falls short on follow-through
I bought this rack in July 2026 for my growing exterior cleaning business. The rack itself is solid. It has a slight whistle while driving, but that is my only minor complaint about the hardware.The reason for the 1-star rating is the completely unacceptable customer service. One of the plastic screws for the top brackets arrived in the wrong size, making it impossible to connect one of the brackets. I contacted customer service at the beginning of August to get a replacement. It has now been over 15 days, and despite sending multiple follow-up emails, I still have not received the correct part. I have had to email them far too many times just to get a simple screw. A good product means nothing if the company does not support their customers when there is a mistake.
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Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Nick Nick
Business owner
Poor quality, all four end caps fell off. Very flimsy. For the price it’s ok but would not recommend.
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Risposta del servizio clienti: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Ian Ian
Good with a major flaw
This is a decent, budget friendly ladder rack. My only issue is that the end caps keep falling off, exposing the interior of the rack to salt and debris. I would pick up more end caps but VEVOR doesn’t sell them.
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Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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DP DP
Poor manufacturing
It’s cheap so my expectations are low. Problem 1 : Holes do not line up for crossbar assembly. I managed to get one assembled with a lot of difficulty. The 2nd one, the holes are just too far off from where they should be. Problem 2: missing 1 part but sent double the amount of another part. The holes being off is a big issue as I can’t use it. Is it worth returning? Or do I just bore out the holes until it fits?
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Truck Rack Truck Rack
Save your time
I purchased an aluminum rack, and on the first trip out, the end caps blew out. I've been fighting with Vevor since July to purchase new end caps, which they said they would replace free of charge. Great, right! Since then, the end caps were "lost in shipping". Now receiving the run around for issuing a refund for a defective item, or just simply replacing the end caps. Save your time & hassle and shop somewhere else.
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Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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