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VEVOR Porta Automatica per Pollaio, Alimentata a Batteria con Timer e Impostazione Manuale, Sicurezza Anti-Pizzicamento, Apriporta Automatico in Lega di Alluminio con Guarnizione Impermeabile, Nero

Recensioni dei clienti per VEVOR Porta Automatica per Pollaio, Alimentata a Batteria con Timer e Impostazione Manuale, Sicurezza Anti-Pizzicamento, Apriporta Automatico in Lega di Alluminio con Guarnizione Impermeabile, Nero

350 x 250 x 73 mm (Nero)

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322 Recensioni
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Bruce Bruce
Giddings
350 x 250 x 73 mm (Nero)
Vevor sent my door very quickly and in 4 days it was in SA. However it has been sitting with the courier service now for weeks and I still have not received it. CouriersPlease are the most inefficient courier service I have ever known. Even after several queries sent by me they have not given me a reason saying they are investigating. How long does it take to check? An organised company would be able to let me know. I will not purchase anything from any company that uses this courier in future. I have bought items that come from China and they don't even take as long to get to me.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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me me
too
Military time is not easy ! Need to reprogram if power goes out! Doesn't go all the way down , stops and there is small crack 1/2" ! Need to try changing time one more time , If not working I think it s time to return
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jeremy struble Jeremy struble
Producer
This is. Pile of crap. Door is flimsy and bends easy. Any sort of bend or twist and the gears that open and close do not engauge and the slip. They slip even if it’s strait. Often i find the door half open or not all the way closed. The control panal is laid out kinda dumb. Once you figure it out it’s fine. The power cord plugs in on the bottom obviously to protect from elements. But the roosters knock the cord out of the unit from time to time. It’s junk. Get the more expensive one it is great.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Elvin Elvin
Colon
Puedo cambiarlo por el que trae control
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Myra Myra
Not worth the $
Not worth the $ 1
They wanted me to download a third party video on how to fix my unit that wasn't closing correctly. They could have simply included a youtube link to a video. This seemed very suspicious to me. When I told them this they just told me to do the same thing. Won't be buying from Vevor again.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Vanessa Vanessa
Doesn't work
Once installed, after a week it stopped closing at night unless you push it along in the track by hand. It opens fine in the morning, so there's nothing blocking it. So it's useless as an automatic door. I emailed support 4 days ago with a video of the problem. They said they'd get back to me in 48 hours. It's been 4 days so I emailed again, and they told they still didn't have an answer. So that's basically useless. Don't fall for the idea of any warranty.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jd Jd
Chicken Daddy
Worked fine originally but now is now opening or shutting and chickens are getting stuck inside all day. DO NOT BUY THIS
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Resa Resa
Works intermittently
350 x 250 x 73 mm (Arancione)
The door works great then I started experiencing issues with it, not opening all the way. I followed the instructions given on what was recommended to do to correct issues. I made sure the track was cleared. I also made sure the screws weren’t over tightened. Fresh batteries, and I still am experiencing issues and can’t really rely on the door at this time.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Irie B Irie B
Automatic Chicken Coop Door
Right after taking the product out of the box and charging to 100% , the door won't open all the way. I get about 1/3 of the way and then it just quits. Customer service said I had to wait 2 days for a response. So I guess here we are.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jerry Duling Jerry Duling
Owner
We purchased the door based on reviews, price, and features. It worked fine for 2 weeks but then started to not open or close at the scheduled times or closing before it was supposed to then quit working altogether. I would not recommend it to anyone.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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