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VEVOR Pompa di Macerazione per Camper, 12 V, 45 litri/min, Pompa Maceratrice Portatile a Sgancio Rapido con Valvola di Collegamento Rapido Rimovibile, Fascetta Stringitubo, per Acque Reflue RV Barca

Recensioni dei clienti per VEVOR Pompa di Macerazione per Camper, 12 V, 45 litri/min, Pompa Maceratrice Portatile a Sgancio Rapido con Valvola di Collegamento Rapido Rimovibile, Fascetta Stringitubo, per Acque Reflue RV Barca

3m(10inch)

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66 recensioni
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Peter Johnson Peter Johnson
Owner
3m(10inch)
Unit did not work. The motor was frozen and would not turn. I took a screwdriver and manually turned the shift and it was very difficult to turn. I put power to it and felt it click but it would not rotate. I am extremely upset as I needed it to evacuate my black and gray water tanks. I had to go to a rv park and pay $20 to dump the tanks. I was very surprised as the reviews indicated that it was a quality it. I specifically chose Vevor as the reviews were very good. My unit was not and caused me many problems. I will be returning it.
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Risposta del servizio clienti: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jonathan Rowe Jonathan Rowe
Rv waste pump
3m(10inch)
Did good after I had to bypass the switch wouldn't power on before
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Tom Rice Tom Rice
Mr
3m(10inch)
The pump has worked perfectly over four uses, however, the 12v switch and 12v disconnect that came with it are junk. Both failed right out of the box making the pump unusable without modification. Good pump so far, crappy wiring that needs upgrading to use.
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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St Eve St Eve
Can’t use and no response from customer service
3m(10inch)
Pump did not come with fitting to connect garden hose, contrary to description. Came with two fittings, neither of which fit a regular garden hose. Have to purchase an adapter for $7 at Home Depot in order to try pump. Still no response from customer service after over two weeks. Guess this will have to be the last Vevor product I purchase.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Travis H Travis H
Dom not buy this item
3m(10inch)
I have ordered a few things from VEVOR and have been happy with my purchases. The items are a fair price and work well. To winterize my RV I ordered a 12v flush pump for gray and black water. This item is to aid in emptying the tanks and backfill with clean water to keep clean. The product arrived, assembly was easy. When I turned it on...nothing happened the pump doesn't turn on. I tried multiple power sources and still nothing. I contacted VEVOR nine days ago via their chat messenger as no phone number if provided. I explained the situation and was advised some
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Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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William Kramer William Kramer
VEVOR macerator pump. 12v, 12 GPM
3m(10inch)
Poor excuse for a pump. Pumped 3 gallons of water in 20 minutes. Tried several times to contact VEVOR but No Response. Stay away from this company.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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