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VEVOR Pompa Elettrica di Trasferimento Carburante 230 V, 76 L/min, Altezza di Aspirazione Max. 3 m, con Ugello Carburante, Spegnimento Automatico, Tubo di Scarico, Kit ad Alta Portata per Benzina

Recensioni dei clienti per VEVOR Pompa Elettrica di Trasferimento Carburante 230 V, 76 L/min, Altezza di Aspirazione Max. 3 m, con Ugello Carburante, Spegnimento Automatico, Tubo di Scarico, Kit ad Alta Portata per Benzina

Kit Base 76 L/min

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26 recensioni
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OldGoldwing OldGoldwing
Poor quality control
Poor quality control 3
Customer service on the pump I give 5 stars, just understand 24/7 means to Vevor, someone will get back to you M-F, general business hours. This pump comes with no installation or wiring directions. I am pretty good with circuits and know my way around a volt-ohm meter. Quality control of the manufacturing of the pump gets 0 stars. First pump arrived from New Jersey to New York in 3 days. Out of the box the toggle switch behind the paddle switch inside the pump was shorted to constant on aka closed. Once I got past that there was a dead short from hot (red wire) to ground inside the panel, The screw head that holds the circuit board in place had crushed the hot wire, causing a dead short. I emailed customer support and they had me send a video of the short and immediately sent me a new pump. 5 days later the new pump arrived, no charge and they let me keep the defective pump. The new pump also had a dead short, same wire same screw head. I emailed pictures to Vevor and they refunded my purchase price and let me keep both pumps and I will rebuild those pumps. I also found a few spade connections loose with a sloppy fit, they should be snug. Point is this is basic quality control. These basic electrical components can easily be tested before they leave the assembly line.
3 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mario Mario
Moscatel
Kit Flussimetro 76 L/min
Moscatel 1
La bomba no funciona y estamos a la espera que nos den una solución
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos recibido su ticket sobre este problema y nos hemos mantenido en contacto con usted al respecto. Le proporcionamos una solución por correo electrónico y esperamos sus comentarios. Le aseguramos que seguiremos en contacto con usted hasta que el problema se resuelva por completo. Por favor, esté atento a las respuestas a los tickets y a las alertas por correo electrónico.
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CS CS
Rancher
Ordered one and it would spin slowly and not pump fuel. Refunded and bought another with the same exact results. Waste of time and money
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Skeeter  Wright Skeeter Wright
owner
The pump worked well twice. The third time it started, ran a moment then stopped. It would not restart. Electrician said motor was burned out.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Robert Leigh Robert Leigh
Owner
Sorry but it was the worst customer service I have ever dealt with. 20 plus emails just to get a simple answer. No follow-up on my issues. Some products may be great, just not this time.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Werner Werner
Ho
Kit Base 57 L/min
Schrott, die Pumpe wurde von einem Fachmann angeschlossen und das gesamte Gehäuse steht unter Strom, wenn mann das Erdungskabel anschliest fällt der FI. Es besteht Lebensgefahr. Rückgabe scheinbar unmöglich. Seit einer Woche verssuche ich mit der Firma Kontakt aufzunehmen, was nicht möglich ist. Bitte abstand halten von diesen Gerät.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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