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VEVOR Pompa di Calore Elettrica per Piscina Fuori Terra Velocità Fissa Pressione tra 0,3-0,5 Mpa, Pompa Elettrica di Calore per Piscina da 15 m³ Potenza max. 4160 W, Sistema di Riscaldamento Piscina

Recensioni dei clienti per VEVOR Pompa di Calore Elettrica per Piscina Fuori Terra Velocità Fissa Pressione tra 0,3-0,5 Mpa, Pompa Elettrica di Calore per Piscina da 15 m³ Potenza max. 4160 W, Sistema di Riscaldamento Piscina

4160 W

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51 Recensioni
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51 recensioni
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Vedi originale
Charlie Charlie
Waste of money
I really do not think it is adding any heat to the pool. The control panel is very clunky. I am not impressed for what we spent on this.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Tim Tim
Control panel and instructions are horrible
Control panel and instructions are horrible ive had 3 people try to figure out the control panel and set the unit but it won't heat up our pool over 79 degrees! Even yesterday when it was 97 degrees outside, the pool only reached 79.7 degrees and it was set on 94! Don't waste your money!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Malik West Malik West
N/A
The heater was delivered. The flip indicator thing on the side of the box was red indicating it was flipped at one point. There is 2 visible dents in the side of the product. I’m hoping the product still functions as intended.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Alan cadorin Alan cadorin
Mr.
The 30k btu I don’t think is that accurate, as my spa is 417 gallons times 8 8.34 lbs is around 3300 which means I should be able to raise the spa appropriately 8 degrees pers hour and it is running about 4
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Zack Zack
Terrible
Terrible 1
Worked out great initially. It would heat up our pool no problem, even with running out lights and pump on the same circuit. Started leaking after 3 months of use.
10 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Joe s Joe s
Unhappy, unit lost refrigerant in 2 weeks
The shipping was extremely rough. They put forklift tongs through the box. Look like the unit had been dropped a few times hooked it up. It did work for a few weeks. Heated the pool? Great at above 80° air temperature. Anything below 80°. It struggles the unit broke after two weeks of use. The refrigerant is leaked out Unit no longer works contacted vevor support for replacement. I have gotten automated messages saying they will contact me.But so far not a peep. This is a problem that should be handled.Immediately.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dirk Daems Dirk Daems
onbruikbaar artikel
4920 W
De warmtepomp werd direct betaald en correct geleverd , toen ik de pomp uit de verpakking haalde bleek echter dat de motor van de schroef los in het toestel lag , dit viel niet direct op ; slechts toen er daglicht in de pomp scheen zag ik een printplaat en daarbij de los hangende motor. Het toestel was nog niet aangesloten en kon dus direct terug gestuurd worden . De klantenservice heb ik direct verwittigd , fotos van de beschadigde delen er bij en inmiddels zijn we 7 dagen verder zonder een deftige reactie . De service van Vevor blijkt ondermaats te zijn en ik denk er niet meer aan , even als een grote vriendenkring van mij hier ooit nog iets te bestellen . Ik had evengoed 538 euro in de vuilbak kunnen smijten . Het is moeilijk hier een vriendelijk woord over te zeggen. Dirk Daems Boechout , Belgie
4 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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Vedi originale
Anil Shah Anil Shah
Gm
I bought a pool heater and it’s wasting of money. It’s not working at all . Wasting of money. Never heat pool. cheaper item never worth it. Not worth it to buy this kind of product very bad product.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Mw Mw
Herr
1,48-7,11 KW
Der Artikel kam beschädigt an. Vevor will die Wärmepumpe nicht zurücknehmen. Der Kundenservice ist die reinste Katastrophe. Finger weg.
3 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Vedi originale
Steve Steve
Manager
Unit did not work when installed. Response is slow because it takes 2 days to get anyone to answer the problem. No technical troubleshooting available. It took 3 weeks for them to decide to refund the money. I believe that they have AI handling these issues as all the 21 responses were identical. Still trying to get them to tell me how to return the unit!
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Vedi originale

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