Recensioni dei clienti per VEVOR Pompa di Alimentazione per Riscaldatore Diesel per Auto 12V DC, Pompa di Dosaggio del Carburante per Riscaldatore ad Aria da Parcheggio da 2/5/8 kW, Portata 22 ml, Tecnologia a Impulsi

Serious diesel leak and very poor warranty handling I bought this pump because it was advertised as a quiet 12 V / 22 ml replacement pump for a diesel heater. After less than about four hours of use, diesel started leaking from the body of the pump itself, not from the fuel hose connection. The leak allowed diesel to enter the heater housing and reach the floor of my cabin. I spent hours cleaning it up, and the smell of diesel remained even after cleaning and airing the cabin. The after-sales handling was almost as disappointing as the product. I supplied VEVOR with photos of the defective pump, the leak area, the product markings and diesel being absorbed from inside the heater. The case was repeatedly passed between different teams and supervisors even though I explained that my heater was unusable without a working pump. I requested two things: compensation towards the cleaning and odour-removal costs, and a different compatible quiet replacement pump, because I no longer trusted this ZM26 model. VEVOR refunded the €22.90 purchase price without providing the replacement. They then told me that because they had issued a full refund, their warranty obligations were fulfilled and they could no longer send a replacement. I had never accepted the refund alone as the final settlement of my complaint. So in my experience: a nearly new fuel pump leaked diesel from its body, caused a mess inside my heater and cabin, and after more than a week of dealing with customer service, I was left without a replacement pump. I would not buy this pump again.

L'utente non ha lasciato alcun commento scritto.

Elle a marcher une semaine et plus rien ,c'est la troisième que j'achète, ça commence a bien faire, et toujours impossible de vous contacter,vraiment déçu 😞

den larmer a h. til

Good luck buying anything from this company... nothing but excuses pics of stuff that never showed up

Bonjour Je suis désolée mais cette pompe fait autant de bruit que celle d’origine donc changer pour rien Cordialement Manon

Pump is not working, only clicking sound. tried to unstuck brand new pump. not working. Several more attempts, into garbarge bin.

Wij zijn erg teleurgesteld in dit bedrijf. Eerst bestellen wij een kachel waarvan de slangen merendeels geknikt zijn. Vervolgens bestellen wij een extra stille dieselpomp vanwege het geluid. Geloof me; die is stil. De pomp doet namelijk helemaal niks. Zodra wij contact proberen te zoeken valt de medewerkster constant in herhaling, omdat ze er gewoon niks van lijkt te begrijpen en waardoor er dus ook geen oplossing aangedragen wordt. Ze willen filmpjes, maar na het sturen van filmpjes, is er nog niks duidelijk schijnbaar. Wij hebben ons verlies maar genomen, maar raden dit bedrijf absoluut niet aan!

Tuyau qui ne correspond pas au diamètre requis pour un chauffage Vevor

Het zou een zelfde type pomp als voor webasto, maar helaas het werkt niet. Zeer teleustelig!!!!!