Recensioni dei clienti per VEVOR Piastra Vibrante a Benzina per Pavimentazione da 10,5 kN Compattatore Vibrante da 6,5 CV per Giardinaggio Sabbia Asfalto Compattazione Terreno 196CC 5600 giri/min, Area Compattazione 51x37 cm

This item arrived on jobsite but did not have spark at spark plug out of the box. I immediately contacted Vevor customer support, reported the issue with a video via chat, and got a ticket number. The ticket never appeared in my account, and no response was received. No one will talk on live chat to assist either. Very disappointed with the item, but shocked by the lack of service. Two days work lost because of this product issue and no resolution. After 3 days, tech support responded that they are hard at work troubleshooting. It isn’t clear what exactly can be accomplished. I requested a refund which resulted in pleading like I’m canceling a Sirius Xm subscription. The Refund Policy isn’t quite as good as it says apparently. You will wait until they are good and ready to let you return an item. Reevaluating my purchases in the future for sure! Vevor Tech Support reached out again and offered to replace or refund. This is the first issue I’ve had with Vevor engine driven products. Since they backed up their product, I’ll give them the benefit of doubt and rate a 2 of 5. Ticket ID：1788460147238 Order Number：26082400948012018825

It seems to work well but I have to stop and tighten the bolts on it about every 10 to 15 minutes didn't think that was right would like it to last longer. Thanks Jim

Absolutely HORRIBLE company to deal with!!! The fact that you can't call them is HUGE!! I purchased this compactor and it came with the air filter broken. I reached out to Vevor and through chat and email they said they would send a new one. A week goes by and nothing. Then I reached out to them again and they said that they were, "Sorry but the product has been t." Lost? I was never informed that it was shipped! They then say they will either refund the money or "destroy and replace product". I emailed them back and asked what they mean. Will they pay for shipping? No response. I started another chat and was told someone will get back to me. When they did it was to tell me that the product was sold out. I've again reached out to ask who is paying the shipping and no response. They are not responding. This is a horrible company. I would not recommend them at all.

I buy it from my home use I can't use it for a month when I try to run it, it doesn't run. I buy some gas motor from vevor before and never get this problem.

This plate compactor is a complete pile of crap. After trying to start it on the 25 pull. It will only run for 5-6 minutes then shuts down and it takes another 35 pulls to start it for another 3-4 minutes. Someone please call me to get this figured out. I have had to rent a plate. Compactor three times now

Compactor leaked oilnright off the get go, governor was skipping causing it to stall. Wrote to vevor and wouldnt do anything because they couldn't see the leak although it was very evident. Works good when it works

I sent a notice to your team and have not heard anything back yet. Apparently I have to take some type of a piece off of the unit before I can use it with the lubrication and I’ve contacted your team two or three times and not had any response so at this point, I can’t really review the thing as I should.

Not sure if the oil reservoir for the vibratory plate is cracked or it wasn’t sealed properly but the entire plate is covered in oil and it’s pooling inside the bag it comes in. Don’t want to just refill it and start it and void out any shipping damage claim. Vevor support says they answer within 48hrs but all they’ve said is sorry for the delay. So I have a $400 machine sitting in my garage unable to be used…

Used it for few times and it started no problems .but the fourth time trying to use it it wouldn't start.its not even a month old and it wo start. That sucks

Would be a nice unit if i could actually use it. It came in the shipping crate without the upper handle to operate it and to mount the throttle.