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VEVOR Piastra Tostapane da 3600 W Doppia Piastra Elettrica per Panini in Acciaio Inox, Griglia per Panini da 48 x 23 cm con Controllo della Temperatura, per Hamburger, Bistecche e Pancetta

Recensioni dei clienti per VEVOR Piastra Tostapane da 3600 W Doppia Piastra Elettrica per Panini in Acciaio Inox, Griglia per Panini da 48 x 23 cm con Controllo della Temperatura, per Hamburger, Bistecche e Pancetta

48x23 cm Parte Superiore Concava & Parte Inferiore Piatta

recensioni dei clienti

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41 Recensioni
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Dandelion Dandelion
Owner
The press does it's but the hinges get loose pretty quickly. We've only had it a month and the hinges are already getting loose so the press don longer stays up. It falls down and is now a safety hazard as it drops pretty quickly and would burn someone hand/arm.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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marc.taschereau marc.taschereau
Don't waste your time
Garbage. One side didn't work right out of the box. They wanted me to be excited that they would send me a replacement thermostat to install. Needless to say I asked for my money back.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Miguel Miguel
Warranty Not Worth It
Warranty is 100% a scam, they claim to have contacted you with a screenshot with a generic message about product support that d\never makes it to the inbox, spam, or junk folder. Not worth it.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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vi*** vi***
Prodotto per uso casalingo
48x23 cm Liscio
Non raggiunge la temperatura in tempi brevi
0 persone l'hanno trovato utile
Risposta del servizio clienti: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
So So
So
So 1
Before purchasing anything from this website, please ensure you check the size, shape, or weight of the product. The website’s exchange and refund process is incredibly cumbersome, and contacting customer service is a real hassle. Their customer service is absolutely terrible; they don’t solve your problems and instead try to avoid them. To top it off, I’m constantly bombarded with spam emails from the website. This is my first time reviewing a product or service, and I’ve never encountered such poor customer service.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Miguel Miguel
Terrible Warranty
WARNING: There warranty department is awful and will not fulfill any request. its been more than 2 week with a half broken grill we bought in February. The support chat is AI and do not uphold their end of the warranty.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Bobbie Benton Bobbie Benton
Cafe Owner
The top plates DO NOT stay up when heated/ which makes it very difficult to use. Haven’t even had this a month yet, and wish I didn’t have so much trouble with it. Also the plastic wrap was very hard to get off, so it looks horrible .
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Gianluca Gianluca
Arriva difettosa
48x23 cm Parte Superiore Concava & Parte Inferiore Piatta
Assemblaggio ridicolo
0 persone l'hanno trovato utile
Risposta del servizio clienti: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
Michelle Michelle
owner
The description and size of the unit does not reflect what we recieved. The actual cooking size is much smaller then described and it is very difficult to get it to grill flat on the top of the item unless only one flat topped item is on the grill at a time. If not the upper unit tils front or back and only sits on a portion of the product.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Adriana Adriana
Panini press
I bought this panini press for my business, and it didn't last even a month; it is useless.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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