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VEVOR Paranco Elettrico Doppio Cavo Carico max. 600kg, Telecomando a Filo 4,2m, Altezza di Sollevamento Cavo Singolo 12m, Paranco Arresto di Emergenza, Sollevatore per Garage, Magazzino, Fabbrica

Recensioni dei clienti per VEVOR Paranco Elettrico Doppio Cavo Carico max. 600kg, Telecomando a Filo 4,2m, Altezza di Sollevamento Cavo Singolo 12m, Paranco Arresto di Emergenza, Sollevatore per Garage, Magazzino, Fabbrica

598,8 kg Cablato/Senza Filo 1,60 m

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167 Recensioni
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freddy freddy
A few big flaws
I got the hoist to install in my garage mainly to help deploy a fold up trailer, but it would also serve as a general purpose item. I installed it on a 10' rail so it could be slide back and forth to lift things into the trailer. It seems to be a good hoist but has 2 real flaws and a tiny one. First, the wired remote is permanently attached. I specifically bought the hoist because it had a wireless remote so why would I want to have the wired remote always dangling in my way. And no good way to attach it to the hoist. I got a wiring diagram to install a connector in the power cable so I could remove it but I have been warned this will void my warranty. Second, I will need to put another power outlet in the middle of my 10' rail. I did get a 8' coiled power cable that coils up to 3' but, again, voids my warranty if I replace the stock cable. Lastly, a red light blinks whenever the hoist is plugged in - no way to turn it off. A nit but it annoys me. I will have to install a switched plug now. So, just know what you are getting into.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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br*** br***
Strong Hoist.
Hoist had damage on the frame like it was hit or dropped at the factory, was also missing a bolt. Vevor offered a resolution which I'm happy with. So far hoist is working fine. The remote control is handy.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Joeyp Joeyp
Not all hardware is available
Purchased this hoist and the corresponding support arm. Be aware that despite clearly showing how to do it and stating it can be used that way, mounting on the thicker (50mm) short arm can't be done out of the box. Neither the hoist or arm come from Vevor with the correct sized mounting bracket to attach the hoist. Vevor does not sell them nor provide them. Support told me to go to a hardware store. Who also sells hoist btw.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Mark Morningstar Mark Morningstar
Poor Customer Service
Received this hoist the first week in August. It did not work, would not travel in either direction more than an inch or so. Now after 28 emails back and forth with Vevor, the problem still has not been resolved. At first, they asked me to take and send in videos of the issue, I did, 3 times. They would email me back and say they could not open the video, but I could. The third time, I sent the video in 3 different formats. Every time I would respond to an email, withing the next day I would receive another email stating that if I did not respond, my ticket would be closed and marked as resolved. They then emailed me and asked me to open the equipment and check for damaged or loose wiring. I did as they asked and let them know everything looked good, but it had not changed a thing. The next time I heard from Vevor they offered me $51 refund for a hoist that they sell for $193.90, for my inconvenience. I explained that I still needed a working hoist so they responded back with an offer of $84 refund. I am now in the first week of September and guess what, I still have nothing. No replacement hoist, no full or partial refund, nothing. Vevor is obviously not the company I thought they were and, no surprise, they do not list a phone number you can call with any issues.
5 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tomas Tomas
EXTREMELY DISAPPOINTED – POTENTIALLY UNSAFE ELECT
997,9 kg Cablato/Senza Filo 1,60 m
EXTREMELY DISAPPOINTED – POTENTIALLY UNSAFE ELECT 1
⭐ 1/5 – EXTREMELY DISAPPOINTED – POTENTIALLY UNSAFE ELECTRIC HOIST I am extremely disappointed with both the VEVOR electric hoist and the way VEVOR has handled my complaint. The hoist failed after approximately **3 minutes of use**. It was practically brand new and had only performed **three test lifts with a load of around 10 kg**. After this extremely short period of use, the hoist became **very hot and there was a burning smell**. It then stopped working properly. Now it is **impossible to switch the hoist on**. Every single time I try to start it, it immediately **trips the electrical circuit breaker**. For safety reasons, I will NOT attempt to use it again. In my opinion, an electrical lifting device that overheats, smells burnt and repeatedly trips the circuit breaker could potentially be dangerous. What disappoints me even more is VEVOR's handling of the complaint. I opened **Ticket #3738487** and clearly explained the problem. I asked VEVOR to tell me whether they would **repair the defective hoist, replace it with a new one, or refund my money**. Instead of providing a concrete solution, I keep receiving automated messages informing me that my ticket will soon be marked as **“Solved.”** How can the case be considered solved when: * the hoist is still completely unusable, * it has not been repaired, * it has not been replaced, * and I have not received a refund? This is, in my experience, an extremely poor way to handle a warranty complaint involving a potentially serious electrical fault. A lifting device is equipment where **reliability and safety are extremely important**. A product that fails after only a few minutes of very light use and repeatedly trips the electrical protection is not something I am willing to continue testing. Based on my experience so far, I consider VEVOR's handling of this complaint completely unacceptable. **I currently cannot recommend buying VEVOR equipment to anyone.** If VEVOR eventually resolves this properly by repairing or replacing the defective hoist or providing a refund, I will update this review accordingly.
5 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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STEVE STEVE
J
Installed it plugged it in and does not work.... Just hums Very difficult working with a return from Vevor. Probably will not buy from them anymore....
3 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Giuseppe Giuseppe
Titolare
598,8 kg Cablato/Senza Filo 1,60 m
Non funziona bene molto lento il cavo non idoneo si ingroviglia sostituito il cavo ed è migliorato
0 persone l'hanno trovato utile
Risposta del servizio clienti: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
O.S. O.S.
Herr
997,9 kg Cablato/Senza Filo 1,60 m
Die Winde ist für den Preis OK. Ich habe sie bisher einmal genutzt.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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VEVOR Palan Électrique, Charge Double Câble 1000 VEVOR Palan Électrique, Charge Double Câble 1000
VEVOR Palan Électrique, Charge Double Câble 1000 kg
997,9 kg Cablato/Senza Filo 1,60 m
Bonjour, La télécommande ne fonctionne pas à 100 % = Mauvaise qualité de fabrication de cette télécommande
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Charpy Charpy
Treuil 1 tonne
997,9 kg Cablato/Senza Filo 1,60 m
Manque de progressivité au démarrage et il aurait été bien de mettre un guide d’enroulement du câble. Sinon fonctionne très bien bonne qualité de fabrication
1 persone l'hanno trovato utile
Risposta del servizio clienti: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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