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VEVOR Motosega a Gas da 508 mm Motosega a Scoppio da 62 cc 3,6 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero

Recensioni dei clienti per VEVOR Motosega a Gas da 508 mm Motosega a Scoppio da 62 cc 3,6 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero

62cc-20 pollici

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1744 Recensioni
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Richard palanza Richard palanza
Mechanic
It never showed up,never got it,never got a refund.i got sorry it didnt go to correct address we cant do anything about it.you call that good business.im pissed,and your customer service doesnt exist.thanks for taking my money.merry Christmas China
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Neil Miller Neil Miller
Non Start
The saw worked once out of the box. Susequent attempts over several days to start were unscessful. Help suggestions from Vevor were followed but did not work. The saw is now on a shelf at the back of my workshop. No offer of return or refund from Vevor. I purchased a different brand corded chain saw to replace it.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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pompon pompon
attente
25cc-12 pollici (Nuovo)
bjr j'attends toujours le remplacement de mon frein de chaine la tronçonneuse ne fonctionne pas je souhaite la retourner merrci
0 persone l'hanno trovato utile
Risposta del servizio clienti: Merci pour vos commentaires. Nous sommes vraiment désolés d'apprendre les difficultés que vous avez rencontrées avec le produit. Nous avons créé un ticket pour que vous puissiez suivre ce problème. Notre équipe de support client vous contactera par e-mail et vous fournira des mises à jour jusqu'à ce que le problème soit résolu. Veuillez vérifier rapidement votre boîte de réception pour nos messages.
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Robert Robert
Brookes
40cc-14 pollici
Saw is making a bad rattling sound on tick over. Only used half a dozen times, no more than a couple of hours total to trim domestic firewood. Sounds like clicking /rattle noise coming from clutch side. Afraid to use it. Please advise
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Danny Danny
Broke handle
The handle on this saw gave up on life after about four tanks of gas. I had it wedged in a limb (as one does), and when I tried to pull it free, the handle decided it had seen enough and slid off about four inches — yanking the wires right out of the on/off switch. At that point, the saw was about as useful as a paperweight with confidence issues. Vevor offered to send me a replacement handle, which would’ve been great if the wires hadn’t also gone on strike. Their next solution? Offering me $28 to hunt for parts locally and fix it myself, as if I had a chainsaw repair shop in my back pocket. I even bought the warranty because I suspected this thing might not survive long — and guess what? Not once did they offer to replace the whole saw. That $10 warranty might as well have been a donation. Unless you enjoy wasting money or need a prop for a “How Not to Build a Chainsaw” documentary, avoid this saw. I’ll give credit where it’s due: the chain stayed sharp through four tanks of gas… but the rest of the saw apparently wasn’t up for the same commitment.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Steve Steve
Mr.
I ordered my Vevor gas chainsaw on October 26th. It never came. I finally got my refund but was not ale to talk to a real person. It was supposed to be a gift but again, it was never received. I paid $70 forth delivery. Luckily that was refunded as wel. I will never buy anything from this company.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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kevin chadick kevin chadick
Chainsaw
Have. Not received yet.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Glenn F Prucha Glenn F Prucha
Gas chainsaw
No good ,started up right away than would not start up again took 4 days ,still not running right ,no answer from tech support
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kettensägen User Kettensägen User
Säge startet nicht
58 cc-20 pollici(Nuovo)
Die Säge pünktlich geliefert, nach dem Befüllen von Benzin im richtigen Mischungsverhältnis mit 2-Takt Motorenöl und befüllen mit Ketten Öl, springt die Kettensäge nicht an, bei gezogenen Choke (Kaltstart). Bei dem Überprüfen der Zündkerze, kommt nur ein ganz schwacher blauer Funken, eine neue Zündkerze bestellt, das gleiche, jetzt habe ich noch eine Zündspule bestellt um das Auszuschließen (den Luftspalt der Zündspule zum Rotor überprüft), Benzingemisch kommt an. Den (Kontaktieren Sie uns angeschrieben) keine Antwort. Das ich ich die Gewinde nachschneiden musste bei der Montage der Anschlagkralle vernachlässige ich mal, die mitgelieferten M5 Schrauben gingen erst gar nicht rein. Die Zündkerze quetscht an den Luftfilter an den Lamellen, zu wenig Spielraum ist auch nicht das Optimum. Wenn hier die Funktion Video wäre würde ich das hier reinstellen.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Stuart Wilson Stuart Wilson
Mr
58 cc-20 pollici(Nuovo)
The saw was a little hard to start . The pull chord. Just had a recoil sometimes. Today I pulled it and it started clicking. Pulling and not making any contact with starter wheel .I opened it up to find a piece of plastic. So the pull chord has plastic instead of metal . Im very unhappy with this . Poorly made .
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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