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VEVOR Motosega a Gas da 58 cc Motosega a Scoppio da 508 mm 2,7 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero

Recensioni dei clienti per VEVOR Motosega a Gas da 58 cc Motosega a Scoppio da 508 mm 2,7 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero

58 cc-20 pollici(Nuovo)

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Jasyn Merrell Jasyn Merrell
12 inch chain saw
Started right up but handle broke the first time I used it. So I would not recommend
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jun Jun
Buyer
The pull-string broke on the chainsaw within its first pull. Went straight to the trash from there. My advice is to stick with STIHL Top-Saws.
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Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Patty Patty
Jeffers
I spent 2 hours trying to crank this chainsaw. I took it to 2 neighbors, grown men, who could not get this chainsaw to crank. I have an old shoulder injury that cranking on this thing for so long irritated this shoulder something terrible. For the next several days I struggled to lift my arm especially with weight of any kind. If I could give it a zero Stars that's what I would do my shoulder still hurts and it's a week later.
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Elemam: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Steven Steven
Good saw , bad shipping time
Took days off from work to cut down a few trees. Ordered March 19th and it said the saw will be delivered on March 22 and it wasn’t delivered until the 26th, took days off from work for nothing. Wasted time off from work and cost me money. Overall saw quality is good but the shipping department needs to take responsibility.
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Risposta del servizio clienti: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Raul Raul
Bad service
I never received my merchandise or money back
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Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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zinant zinant
ne démarre pas
52 cc-18 pollici (Nuovo)
Ne démarre pas sav injoignable
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Michael Stanley Michael Stanley
Review
The chainsaw will not start. Tried every idea that works on other saws to no avail. Help, guess I will have to find another brand that actually works.
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Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jose Jose
Chainsaw
Bought the 25.cc chainsaw and the handle broke so vevor replaced it, but now the new one is leaking bar oil from reservoir. It would be fantastic if the machine didn't leak because it leaves a mess wherever I leave it.
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Risposta del servizio clienti: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Robert W Lane Robert W Lane
Cannot get it assembled
The assembly instructions, though they seem detailed, do not seem to translate. Though I am trying to follow them they are not working out in reality, though I tried, the instructions are not assisting me and I see it is not correct. It is very frustrating and I can't move forward beyond this point. The chainsaw is useless unassembled. Very unhappy.
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Risposta del servizio clienti: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jarrod s brown Jarrod s brown
Chainsaw
Worst ever purchase can't ever get parts right 3 months can't even run the saw it has never started
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Risposta del servizio clienti: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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