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VEVOR Motosega a Gas da 58 cc Motosega a Scoppio da 508 mm 2,7 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero

Recensioni dei clienti per VEVOR Motosega a Gas da 58 cc Motosega a Scoppio da 508 mm 2,7 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero

58 cc-20 pollici(Nuovo)

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GilberT GilberT
Recoil rope (pull cord) wouldn't retract.
Recoil rope (pull cord) wouldn't retract. 1
I could never get it to start, and in the end the recoil rope (pull cord) wouldn't retract. Very disappointed. I'm waiting for a solution from Customer Service, and then I might change my product review. Right now, it's completely negative.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Gauvrit Gauvrit
Non reçu
25cc-12 pollici (Nuovo)
Non reçu  1 Non reçu  1 Non reçu  1
Reçu une autre marchandise, donc pas de tronçonneuse
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Steven Smith Steven Smith
Cheaply manufactured product
Cheaply manufactured product 1 Cheaply manufactured product 1
I am highly disappointed with how cheaply made this chainsaw and how quickly it deteriorated and is no longer usable, and I’ve only had it less than 5 months. Right off the bat, i noticed the hole where the pull cord sit start to cut open from starting the chainsaw. Immediately thought to myself that there should have been some sort of metal ring or at least something of the sort around the opening to prevent this from happening - bad design. On top of that, the thing leaks oils every time it’s left sitting. Always had to ensure i stored it somewhere it would damage any surfaces of mine. Overall, i wouldn’t even give this product 1 star, but can say i was originally very hopeful and excited about my purchase, but now understand why it was so CHEAP price wise in the first place. Learned my lesson on this one.
8 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Greg Greg
Un-startable chain saw
Un-startable chain saw 1
This chain saw even though priced well does not operate because it does not have a priming bubble to prime gas to the carb. I advised Vevor of this and they sent another saw without a priming bubble. They must have had a bad production run and forgot to add all the parts. There solution was to offer me $20 instead of refunding me the full amount. I recommend that you should avoid purchasing this saw until Vevor corrects the production error.
10 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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James Hartmann James Hartmann
Didn't work
Saw didn't work & vevor refused to give a refund, after a video was sent proving the saw didnt work. Horrible company, horrible product
16 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, thank you for your patience and cooperation. We are currently in the process of addressing your concerns and working diligently to provide you with a satisfactory solution. During this time, please keep an eye on your ticket and email for updates on the progress. Should you have any further questions or require additional assistance, feel free to reach out to us.
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Christopher Ferris Christopher Ferris
Poor Quality
Cuts decently but gets bogged down. Used it about 4 or 5 times and now it won't start. Request a refund but I had to download a video proving it doesn't work.
11 persone l'hanno trovato utile
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Rousselot Rousselot
Mr
40cc-14 pollici
En panne rapidement et impossible d'obtenir un remboursement ou une étiquette de retour. Communication très difficile avec IA. Ma tranconneuse ne démarre plus et on me demande une photo du problème.... A fuir!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Jim Miller Jim Miller
Owner
I never received
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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David Merrill David Merrill
Mr
Price of shit...used it twice and it broke down. I need it replaced or I want my money back. David Merrill
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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John John
Mr
Had 2 shipped to me. Both don't work. They won't start. Tried everything. Had to go buy another brand. That started right up.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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