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VEVOR Motosega a Gas da 40 cc Motosega a Scoppio da 355 mm 1,8 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero

Recensioni dei clienti per VEVOR Motosega a Gas da 40 cc Motosega a Scoppio da 355 mm 1,8 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero

40cc-14 pollici

recensioni dei clienti

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1752 Recensioni
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Dan Dan
Chainsaw's tensioner system did not work, saw unusable
They sent a chainsaw with a bad chain tensioner where the hole in the guide bar does not line up with the tensioner screw. Due to this issue you simply cannot tighten the chain properly. I sent vevor all the photos of the issue and they simply keep giving me vague instructions how to use the chainsaw, I'm an experienced chainsaw user for many years and know a faulty saw when see one. They simply don't want to honor their return policy. I will not buy any power equipment from vevor again based on this experience.
5 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jens Jens
Schrott
58 cc-20 pollici(Nuovo)
Springt nicht an. Zündfunke ist kaum wahrnehmbar. Da ich vom Fach bin kann ich sagen das eine Qualitätskontrolle nicht stattfindet, genauso wenig eine Funktionskontrolle. Nicht zu empfehlen
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
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Matheo Matheo
Fonctionne pas
52 cc-18 pollici (Nuovo)
La tronçonneuse ne veut pas démarrer….
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Rob Iaropoli Rob Iaropoli
Lousy customer service
Vevor sent me a defective chainsaw. Right out of the box I had trouble assembling it due to a cover issue. The brake was stuck and didn't work either. I wanted to send it back for a refund and instead of telling me where to send it back to they have me waiting for a repair ticket.... I will never buy anything from this company again
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Joakim Joakim
Engineer
58 cc-20 pollici(Nuovo)
Havnt started once, tried everything. And no im not an idiot, i know how a motor works and what fuel it should have. Complete junk wich is to bad cause i have other vevor products that work just fine. Do not recommend this chainsaw.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Joe Joe
Got one that's junk
Won't run unless completely full
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Justin Justin
Review of the saw
I used it to cut a few trees. Got stuck in one tree and it snapped. No good now. It’s trash. I left in the tree and I went and got a real saw. If vevor is listening I’ll change my review for a discount on the 20-22incb saw and do a comparison.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ethen deemer Ethen deemer
Ordered a saw got a fan
Ordered a saw got a fan worst 100 I’ve spent
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Himblot Himblot
Très mauvaise
62cc-20 pollici
Tronçonneuse ne veut plus démarrer le jour même de la livraison et lanceur qui casse très mauvaise qualité
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Tammy Tammy
Mrs
This was something my husband saw and looking at the reviews he thought it would be a good purchase. He thought if he could at least 2-3 days out of it, it would pay for itself as compared to getting a rental at Home Depot. Once he opened the box to assemble, the housing cover was difficult to remove, and next to impossible to put back on. The metal ring inside of the cover was oval shaped instead of circular which would not go back on. Once he was able to finally get it on after a lot of manipulation, he could not get the chainsaw to start. He spent over an hour and went online and was very mad to see and hear from other videos posted about the same issue he was having. Then he finds out a large majority of the reviews are paid reviews. This is when he decided he wanted to return and get something reputable that he knows will start and not leave him stranded in a tree. Don't purchase based on reviews alone. Research and find videos online that pertains to this product and derive your answers from there. This is from someone that never writes a review. I should have gone against him and just purchased the Stihl or Husqvarna I was going to get. You get what you pay for, and this too follows the saying.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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