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VEVOR Motosega a Gas da 25 cc Motosega a Scoppio da 305 mm 1,02 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero

Recensioni dei clienti per VEVOR Motosega a Gas da 25 cc Motosega a Scoppio da 305 mm 1,02 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero

25cc-12 pollici (Nuovo)

recensioni dei clienti

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1744 Recensioni
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Vernon wilder Vernon wilder
Had some problems with it.
Was using it and started idling high and then wouldn't start. After taking it apart, found air filter crushed in housing, mounting nut not connected, saw dust in carburetor. Cleaned out carburetor, was able to get filter bent back to somewhat working condition and now saw works. All I got from Vevor support was some automated messages on how to get it unflooded. Not even a free filter to replace the one sent crushed. By the way,this saw is very loud compared to my other saws.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Cindy Cindy
Won’t start within first month
Only used it a couple times, now it won’t start and support is a joke. They want a video for an already known problem.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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SEIGLE SEIGLE
Grég
62cc-20 pollici
Le pot d'échappement a brulé les plastiques carter frein de chaîne et carter pot d'échappement⚠️ : sur du bois sec. Je ne peux pas mettre de photos et vidéo dans la case "Mettre des images"
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Jan-olof Fagerlund Jan-olof Fagerlund
Wont start after short stop
62cc-20 pollici
The saw starts easily when cold and runs well. However, if I stop it and let it sit for a few minutes while still warm, it will not start again. I have to wait a long time for it to cool down completely before it will start. This is very frustrating in practical use, as it causes unnecessary downtime and makes the saw unreliable for continuous work.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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dave dave
farmer
Bought a 52 cc chainsaw,it runs fine but the reciol starter failed on the second time i used it,dont know if there is any type of warrenty yet.If it waSNT FOR THAT I WOULD GIVE IT 5 STARS!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ted Ted
Business owner
I’ve ordered other products from Vevor without problems but not this time. After using the brand new saw for the very first time the on/off switch pushed through its housing and into the handle. Couldn’t retrieve it. Couldn’t use it. I contacted Vevor via texts and they took three weeks to send me a new plastic handle. It arrived without any instructions.I can fix a lot of things but I spent two hours trying to figure out how to replace it and eventually quit because I was doing more harm than good. The price was great but the quality just wasn’t there. I am now trying to get my money back.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Gerald Knight Gerald Knight
Chainsaw
I brought a 18 in bar saw and u sent me a 20 in chain
2 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience!
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Saray Saray
LLEGO DAÑADA
62cc-20 pollici
Llegó dañada ,lo tiran por encima de la valla.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos recibido su ticket y nos hemos mantenido en contacto con usted para resolver este problema. Le solicitamos información detallada por correo electrónico para resolverlo y esperamos su respuesta. Le garantizamos que le daremos seguimiento hasta que se resuelva por completo. Por favor, revise las respuestas a los tickets y las alertas por correo electrónico.
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Antonio Antonio
Mala compra
40cc-14 pollici
La motosierra que compré no funciona , mala experiencia.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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Richard palanza Richard palanza
Mechanic
It never showed up,never got it,never got a refund.i got sorry it didnt go to correct address we cant do anything about it.you call that good business.im pissed,and your customer service doesnt exist.thanks for taking my money.merry Christmas China
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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