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VEVOR Motosega a Gas da 25 cc Motosega a Scoppio da 305 mm 1,02 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero

Recensioni dei clienti per VEVOR Motosega a Gas da 25 cc Motosega a Scoppio da 305 mm 1,02 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero

25cc-12 pollici (Nuovo)

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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1748 Recensioni
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haraldfalkeisen haraldfalkeisen
moteur ne marche pas
62cc-20 pollici
603 Cher Vevor, J'ai bien reçu ma commande hier par DPD. J'ai assemblé la tronçonneuse conformément au manuel d'utilisation et je l'ai remplie d'huile de chaîne et d'essence pour moteur 2 temps. Malheureusement, je n'ai pas réussi à la démarrer. J'ai finalement retiré la bougie et constaté que, bien que le moteur soit alimenté en carburant, l'étincelle ne se produit pas. Les vis platinées sont correctement réglées, mais il n'y a tout simplement pas d'étincelle. Je souhaite donc vous retourner la tronçonneuse, mais elle contient maintenant de l'huile et de l'essence. Pourriez-vous me conseiller sur la marche à suivre ? Cordialement, Harald Falkeisen
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Jeff Jeff
Only worked one time
I bought a chainsaw from this company and used it one time and then stored it in my shop waiting for this time of year to get it out to start pruning trees back. I bought it in April and I have had to fight to get any kind of response from them. They keep telling me that I need to send videos of me starting it to them. It wont start I have pulled it and pulled it. So you will be on your own if it messes up have not spoken to a real person yet. I had started buying this brand because I do work around my home and thought it was a good brand for that small work around here. I have a auger and come a long but after this I will not buy from this company again. Don't listen to the warranty lies on there products
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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James James
Owner
Pull cord spring broke 3 time I used the saw.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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José Gomez José Gomez
Chainsaw
am writing to express my significant dissatisfaction with the product. Despite repeated attempts to power it on and extensive troubleshooting, the device remains unresponsive. I have exhausted all options and determined it is non-functional.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Dan Dan
Chainsaw's tensioner system did not work, saw unusable
They sent a chainsaw with a bad chain tensioner where the hole in the guide bar does not line up with the tensioner screw. Due to this issue you simply cannot tighten the chain properly. I sent vevor all the photos of the issue and they simply keep giving me vague instructions how to use the chainsaw, I'm an experienced chainsaw user for many years and know a faulty saw when see one. They simply don't want to honor their return policy. I will not buy any power equipment from vevor again based on this experience.
5 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jens Jens
Schrott
58 cc-20 pollici(Nuovo)
Springt nicht an. Zündfunke ist kaum wahrnehmbar. Da ich vom Fach bin kann ich sagen das eine Qualitätskontrolle nicht stattfindet, genauso wenig eine Funktionskontrolle. Nicht zu empfehlen
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
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Matheo Matheo
Fonctionne pas
52 cc-18 pollici (Nuovo)
La tronçonneuse ne veut pas démarrer….
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Rob Iaropoli Rob Iaropoli
Lousy customer service
Vevor sent me a defective chainsaw. Right out of the box I had trouble assembling it due to a cover issue. The brake was stuck and didn't work either. I wanted to send it back for a refund and instead of telling me where to send it back to they have me waiting for a repair ticket.... I will never buy anything from this company again
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Joakim Joakim
Engineer
58 cc-20 pollici(Nuovo)
Havnt started once, tried everything. And no im not an idiot, i know how a motor works and what fuel it should have. Complete junk wich is to bad cause i have other vevor products that work just fine. Do not recommend this chainsaw.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ivan Ivan
No vale para nada
40cc-14 pollici
No arranca cuesta una barbaridad, cuando arranca va bien pero de repente se para y deja de funcionar y no hay manera de volver a que arranque.. yo no la volvería a comprar Usada en 4 árboles y no hay dios que la arranque
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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