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VEVOR Motosega a Gas da 25 cc Motosega a Scoppio da 305 mm 1,02 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero

Recensioni dei clienti per VEVOR Motosega a Gas da 25 cc Motosega a Scoppio da 305 mm 1,02 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero

25cc-12 pollici (Nuovo)

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1733 recensioni
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Tradotto
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rogerlmartin7 rogerlmartin7
Warranty
Warranty  1
I just recently purchased this Saw and the side panel tabs are broken. I’ve requested a new side panel and I keep on getting the runaround. I’ve been spending a lot of money here lately with this company but if I don’t get a new panel, I’m probably gonna go buy anything else from them poor Customerservice.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Reiner Reiner
Sicherheit
58 cc-20 pollici(Nuovo)
Sicherheit 1 Sicherheit 1
Sehr geehrte Damen und Herren, ich habe ihr Produkt erhalten und bin tief enttäuscht. Die Motorsäge hat keine Kettenbremse entgegen der Beschreibund. Der Hebel der angeblichen Bremse ist ohne Funktion was für einen Leihen Lebensgefahr bedeuten kann. Die Kette gleitet egal ob der Hebel gezogen o. gedrückt wird! Ein weiteres Problem ist das Starten der Motorsäge. Meine alte Stihl läuft nach dem zweiten Versuch, diese läuft mit viel Glück und Startpilot nach 30min kurz an. Absolut unbefriedigend, nein eher mangelhaft. Ich bitte um Lösungsvorschläge oder Tausch gegen ein funktionierendes Gerät, sollte das nicht gehen gegen Rückerstattung und Abholung der Motorsäge. R.Nold
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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Tradotto da tedesco
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AndreasR AndreasR
Dangerous saw - do not buy
62cc-20 pollici
Dangerous saw - do not buy 1 Dangerous saw - do not buy 1 Dangerous saw - do not buy 1
These EU versions are different from the US versions. This is a ultra low-quality, trash chainsaw. Mine came complete with a cracked air filter, compression loss, and a screw that came loose and wreaked havoc on the flywheel, sending dangerous shrapnel flying. DO NOT BUY THIS SAW. Vevor needs to pull this trash off the market.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Go*** Go***
It was no good
58 cc-20 pollici(Nuovo)
It was no good  1
Purchased in July 26 - unfortunately it didn’t ever start from out of the box - it had spark it had fuel just never fired - I used ether to get a fire but no luck - I determined that the fly wheel and magnetic pick up for the ignition was “clocked” wrong and was firing close to the bottom of the stroke No spares available for the Chinese motor ?? Vevor did refund after a lot of emails (so thank you) - brand new and went in the bin so no testing at assembly — Gordon
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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ej.rivera79 ej.rivera79
Poor quality
Poor quality  1 Poor quality  1
Came in broke
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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didierauzanne didierauzanne
N'a fonctionné qu'une heure
62cc-20 pollici
N'a  fonctionné qu'une heure 1
Ma tronconneuse apres une heure de fonctionnement a fait un bruit énorme. Sous le lanceur tout est en b morceau elle est hors de fonctionnement 0
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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mgt87000 mgt87000
Gaspillage industriel
62cc-20 pollici
Gaspillage industriel 1
Je pense qu'à la conception ils se sont demandés où mettre la vis de tension pour que ce soit le moins pratique possible. Et à la fabrication ils ont choisi des vis en carton recyclé plaqué acier. Je ne me suis pas encore servi de la tronçonneuse, premier montage, la vis est déjà presque morte. C'est vraiment con de foutre de l'argent dans un truc et faire des économies de ce genre. Honteux
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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cy*** cy***
Poor quality
Poor quality  1 Poor quality  1
Broke the first time I used it. Return process to complicated. So guess I’m out that money. Vacuum sealer chamber vac sucks too can’t get it to seal a bag. VEVOR do better.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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flo.brissaud1687 flo.brissaud1687
Remplacement de la pièce ou reprise de l appareil
62cc-20 pollici
Aucune utilisation pour instant car au premiers coup de lanceur une pièce c est cassée
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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crtgrant crtgrant
Saw wont stay runnig
Got the saw and put it together. filled with fuel and it started rather easy, but it will not stay running. not sure what I'm supposed to do with a saw that doesn't run
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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