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VEVOR Motosega a Benzina Guidacatena 30,5 cm Senza Fili 25,4CC 1,2HP, Troncatrice per Taglio di Rami di Alberi, Potatura di Alberi, Disboscamento, Taglio Forestale, Giardini, Troncatrice Giardinaggio

Recensioni dei clienti per VEVOR Motosega a Benzina Guidacatena 30,5 cm Senza Fili 25,4CC 1,2HP, Troncatrice per Taglio di Rami di Alberi, Potatura di Alberi, Disboscamento, Taglio Forestale, Giardini, Troncatrice Giardinaggio

25cc-12 pollici

recensioni dei clienti

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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ECR ECR
MALA CALIDAD
25cc-12 pollici (Nuovo)
La palanca de mano del freno fue mal desde el primer momento tuve que anular todo el sistema, el aceite de la cadena consume una barbaridad y la cadena no me duro ni para cortar un pino, he pedido otra cadena ya que tras quince minutos de intentar lijarla ni se inmuto. Yo solo la queria para un uso y tenerla para un futuro si me hace falta, en definitiva la use media hora pero dedique más de una en arreglarla para poder usarla.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Matt  Higginbotham Matt Higginbotham
Zero customer service. Don't buy
Saw leaks fuel. No big deal,right? Wrong. No customer service. Cant return. Nothing but running in cyber circles . Buying from Vevor is a as is where deal.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Federico Federico
Motosega
40cc-14 pollici
Non parte e quando parte non taglia bene , scarsa qualità .
0 persone l'hanno trovato utile
Risposta del servizio clienti: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
christine potter christine potter
Mrs
25cc-12 pollici (Nuovo)
Do not buy this product. On the 1st use it started leaking fuel and therefore was unusable. I contacted Vevor ,while responding in a good time Suggested 'i' find where the leak was and they would send me a replacement part. Im certainly not mechanical minded and felt this would void any warranty. Unfortunately it was out by 10days of the return period I hadn't needed to use it previously. I doubt i could return it anyway because it was now flammable. This could have been a danger while using it. The final advice was to take it to a repair shop. I was given a $20 credit. The chainsaw is now in the rubbish.
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Vernon wilder Vernon wilder
Had some problems with it.
Was using it and started idling high and then wouldn't start. After taking it apart, found air filter crushed in housing, mounting nut not connected, saw dust in carburetor. Cleaned out carburetor, was able to get filter bent back to somewhat working condition and now saw works. All I got from Vevor support was some automated messages on how to get it unflooded. Not even a free filter to replace the one sent crushed. By the way,this saw is very loud compared to my other saws.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Cindy Cindy
Won’t start within first month
Only used it a couple times, now it won’t start and support is a joke. They want a video for an already known problem.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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SEIGLE SEIGLE
Grég
62cc-20 pollici
Le pot d'échappement a brulé les plastiques carter frein de chaîne et carter pot d'échappement⚠️ : sur du bois sec. Je ne peux pas mettre de photos et vidéo dans la case "Mettre des images"
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Jan-olof Fagerlund Jan-olof Fagerlund
Wont start after short stop
62cc-20 pollici
The saw starts easily when cold and runs well. However, if I stop it and let it sit for a few minutes while still warm, it will not start again. I have to wait a long time for it to cool down completely before it will start. This is very frustrating in practical use, as it causes unnecessary downtime and makes the saw unreliable for continuous work.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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dave dave
farmer
Bought a 52 cc chainsaw,it runs fine but the reciol starter failed on the second time i used it,dont know if there is any type of warrenty yet.If it waSNT FOR THAT I WOULD GIVE IT 5 STARS!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ted Ted
Business owner
I’ve ordered other products from Vevor without problems but not this time. After using the brand new saw for the very first time the on/off switch pushed through its housing and into the handle. Couldn’t retrieve it. Couldn’t use it. I contacted Vevor via texts and they took three weeks to send me a new plastic handle. It arrived without any instructions.I can fix a lot of things but I spent two hours trying to figure out how to replace it and eventually quit because I was doing more harm than good. The price was great but the quality just wasn’t there. I am now trying to get my money back.
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Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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