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VEVOR Motosega a Benzina Guidacatena 30,5 cm Senza Fili 25,4CC 1,2HP, Troncatrice per Taglio di Rami di Alberi, Potatura di Alberi, Disboscamento, Taglio Forestale, Giardini, Troncatrice Giardinaggio

Recensioni dei clienti per VEVOR Motosega a Benzina Guidacatena 30,5 cm Senza Fili 25,4CC 1,2HP, Troncatrice per Taglio di Rami di Alberi, Potatura di Alberi, Disboscamento, Taglio Forestale, Giardini, Troncatrice Giardinaggio

25cc-12 pollici

recensioni dei clienti

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Durand Durand
Purchaser
Chainsaw would not crank initially after multiple attempts. I followed all instructions to the “T”, had correct fuel and mix, etc. It didn’t seem to even fire. I tried a few days later and finally got it cranked. It ran exceptionally good once cranked, even compared to a Huskvarna I own. The following day it was back to not cranking. Again after a couple days it cranked and has cranked fairly easy thereafter. Again it performs well once cranked! I’m still not sure what the issue is/was but it was very frustrating !
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Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Justin Wilson Justin Wilson
Light weight saw
Received this saw, assembled the bar, added oil and gas mixture, primed it, pulled cord 3x and it was running! But man does the oiler put the oil out, even after turning it practically off, enough oil that it’s dripping on the ground and oil all over side of saw. Guess I’ll have to make sure I’m not wearing a pair of boots that’ll not hurt to get oil all over. But it seems to cut fine for a small saw. No pics of it
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Risposta del servizio clienti: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.
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James oury James oury
Craftsman
Fair saw.. starts and runs PERFECT. Never missed a lick as far as starting and running. Made of kinda cheesy material though. Cheap plastic caused some chain alighnment issues.. but solved it with a washer under one bar bolt. Oiler works great! Not for commercial use at ALL.. but if it low hanging limbs around the house its great
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Risposta del servizio clienti: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
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Robert slane Robert slane
Owner
Great little saw for the price. Already made my money back on it. Would like to see the chain tensioner made a little better and stronger. Overall a good little climbing/camp saw.
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Risposta del servizio clienti: Dear valued customer, Your feedback means a lot. We’re sorry for any trouble caused. To receive fast assistance, visit our "Contact Us" page online—our after-sales team will assist quickly. Thank you for your understanding.
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Spencer Spencer
It’s nice but..
Got it put it together and everything filled it with the fuel and pulled for about 2 days couldn’t get it to stay running and where the pull cord goes back into the cord reel it has start to run and eat at the housing now it’s just sits in the back of my garage cause it will not start
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Risposta del servizio clienti: Dear valued customer, Your feedback is appreciated. We apologize for any inconvenience caused. To get prompt support, visit our online "Contact Us" section—our after-sales team will assist quickly. Thank you for your understanding.
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firespike firespike
Wouldn't run
I can't give a review on how this saw works, as when I attempted to start it, it would not run. After looking into the saw, I found the was no spark getting to the spark plug. After contacting VEVOR customer service, I was given instructions to watch a short video on the operation of the saw, which I did. I had already done all of that. I have had many chainsaws over the years, Currently own a BIG name brand saw. This saw was going to be my backup saw and the saw I would carry with me on my tractor. Customer service was quite prompt in getting back to me, and after exhausting their efforts, offered and started the proceeding to give me a full refund. Customer service is fantastic, although some slight communication barriers, but great nonetheless. As far as the saw... I liked it, liked the tools and accessories that came with it, but with it not starting I cannot accurately rate it. Perhaps I got the rare oddity that was messed up. I guess I will not know.
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Risposta del servizio clienti: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working on your concerns and are focused on finding a satisfactory resolution. Please make sure to check your ticket and email regularly for updates on the progress. Don’t hesitate to reach out if you have further questions or need assistance.
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Corinne Corinne
Arrêt lame casse
40cc-14 pollici
 Arrêt lame casse 2  Arrêt lame casse 2
Bonjour après 1h d utilisation la piece d arrêt chaine a sauté et a cassé du coup ma tronçonneuse reste bloqué le mécanisme ne fonctionne plus de plus la chaîne ai tordu du coup j ai du racheter une autre chaîne plus robuste je demande pas un retour mais juste la pièce du carter sert à arrêter la lame
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Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Anders Granberg Anders Granberg
Mr
62cc-20 pollici
Ran the saw for about 10 minutes, cut one tiny log and now the saw leaks chain oil like crazy. Need to return this item.
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Esteban Esteban
Motosierra
62cc-20 pollici
Pierde el aceité de cadena
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Sergio T D Sergio T D
Mienten el la fecha de entrega
52 cc-18 pollici (Nuovo)
Me ha parecido una vergüenza que pido información sobre un envío que tenía que haber llegado en una fecha concreta comprometida está por ustedes y dos semanas después llega, y lo único que son capaces de responder es que está en camino, cosa que llevo viendo con desesperación, viendo como manejan las incidencias tendré esto presente en mis próximas compras, teniendo les a Vds. en último lugar, gracias por el desinterés con el que han tratado mi asunto, vergonzoso
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Risposta del servizio clienti: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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