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VEVOR Motore per Pompa per Piscina 2HP, 56Y, 230V (7.8A) 3450RPM, Fattore di Lavoro 1.3, Condensatore da 50μF/250V, Motore di Ricambio con Flangia Quadrata con Rotazione CCW per Pompe da Piscina

Recensioni dei clienti per VEVOR Motore per Pompa per Piscina 2HP, 56Y, 230V (7.8A) 3450RPM, Fattore di Lavoro 1.3, Condensatore da 50μF/250V, Motore di Ricambio con Flangia Quadrata con Rotazione CCW per Pompe da Piscina

2 hp 56Y

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247 Recensioni
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TW TW
Homeowner
1 hp 56J
Quiet operation, easy installation, ran great for 1 1/2 years but then locked up. Verified no leaky seals from the pump itself, the motor just flipped the breaker and quit. Bought the same one as a replacement mainly due to price and quick delivery but I’m only expecting it to last until just after the warranty expires again.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Don Don
Mr.
1 hp 56J
I never received this motor. The shipping company lost it in transit.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Tye Tye
Consumer
2 hp 56Y
Consumer 2 Consumer 2
I purchased two Vevor 2 HP pump motors with the intent to replace an existing 2 HP Sta-Rite motor. Upon attempting to install the first unit, I encountered significant issues. After several unsuccessful installation attempts, I confirmed that the shaft dimensions on the Vevor pump are incorrect and do not match the required standard for a 2 HP replacement. This dimensional discrepancy caused the impeller and diffuser to create excessive friction upon assembly. The resulting drag was so severe that it caused the motor to stall immediately, rendering the unit inoperable. This issue applies to both pump motors that I purchased, confirming a manufacturing or design flaw. I have been attempting to contact Vevor to initiate a return for both non-functional pumps. After several weeks, I have not received any communication or resolution from Vevor. I am deeply frustrated by the product's poor technical specifications and the complete lack of customer support. Which version do you think best communicates your frustration and the technical issue? consumer
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Allen Allen
Owner
2 hp 56Y
These motors are just what you expect. We’ll get you through for five or six months, but they are not repairable and you cannot find parts for them. It’s just a cheap alternative to get you by for now. I have purchased many of these and have had to go back on several and it’s hard if you’re running a business week going back to save a few bucks.
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Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Brandon Sanders Brandon Sanders
Owner
2 hp 56Y
I have bought 7 VEVOR motors, installed 5 of them and 2 of them have already failed in less than 2 months. Waiting on VEVOR to warranty these motors, getting the run around. Will update once they make a decision
1 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Reinier Reinier
Owner
2 hp 56Y
They weren't able to help me with my theft case
0 persone l'hanno trovato utile
Risposta del servizio clienti: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Ke Ke
Damaged packing materials for a motor
1 hp 56J
Damaged packing materials for a motor 1
The product has a reasonable price, and it arrived promptly. It arrived, however, in a damaged package. It is unclear how the damage occurred. The product won't work in my case although I don't know why it didn't work. The intruction didn't explain at all how to do the installation, but mainly explain the wiring portion. I therefore packed it back and send message to the vendor asking for a return with a photo of damaged packaging. When I tried to upload the image, I realized that the website only accepts very limited image format (MP4) that I don't have. I therefore worked to get programs to transfer the image to whatever acceptable on the website. It took me an hour to accomplish this. The customer replied promptly, but said that I should take out the product and take photos. I did whatever customer service told me to do and explained that the motor I bought won't fit to my original machine. The time, the website asked different format of the images, although it has more options. I therefore had to take more photos to meet the requirement of the website. I also told the customer service, and I am not an expert to judge where went wrong with this motor. The consumer service then sends me more messages asking for more videos. I explained to them that I don't know how to do this in an efficient way. We are still back and forth. It just takes too much time of customers for a not-working product.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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edgar ramirez edgar ramirez
Ex fckn customer
1.5 hp 56J
DO NOT BUY FROM THEM !!!! They will not make any warranty valid and only scam you ! They will send you “ This product is inherently a consumable item, so its service life is not long.” for product that dint even last 6 months !
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Joe McGarry Joe McGarry
President/Owner
1.5 hp 56J
Received the motor and it doesn't work. There's No phone number to contact anyone to discuss the problem. Very poor customer service. Sent numerous emails in order to correct the problem or get a replacement with absolutely no response. Buy at your own risk.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Robert Robert
Would Not Accept Return
1.5 hp 56Y
Bought this motor and found that this motor did not fit my pump. Vevor would not accept a return. I've spent thousands of dollars with Vevor on tools, appliances, greenhouses, etc... I will no longer do business with this company.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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