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VEVOR Cric Elettrico per Rimorchio 2267 kg Cric Perno per Camper Resistente con Spina a 7 Pin, Manovella Manuale e Copertura Cric Resistente alle Intemperie, Sollevamento 255 - 860 mm per Camper, Nero

Recensioni dei clienti per VEVOR Cric Elettrico per Rimorchio 2267 kg Cric Perno per Camper Resistente con Spina a 7 Pin, Manovella Manuale e Copertura Cric Resistente alle Intemperie, Sollevamento 255 - 860 mm per Camper, Nero

2267.96 kg

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346 recensioni
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Terrell Johnson Terrell Johnson
Owner
Brought for my food trailer..great price and easy too install..like the adjustable leg with Carter pin.and the front light.it was a little faster I would give it a 5.
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HeroJ HeroJ
HeroJ
Went up went down work's great for my 32 foot travel trailer. easy to hook up and install. Will be Recommending
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Bill Bill
Great jack
Works very well only drawback is it's a little slow. I've hooked mine up to a ryobi battery and an adapter.
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Vayu Vayu
Mr
The product works as expected. So far, I have been happy. I purchased it a few months ago. Installation is easy and I have successfully used the camper/trailer with no problems and the jack worked perfectly. The only complaint would be to check all parts when the box arrives, as the water proof cover for the jack was missing in the box.
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snyder3815 snyder3815
Doesn’t come with mounting bolts.
2267.96 kg
It doesn’t come with mounting bolts. What a pain in the ass!! After finding the proper bolts to mount the jack. I used it twice and the 7 point plug quit working. It has loose wires in the plug because if you pinch the wires just right behind the plug it will work. I have been happy with most VEVOR items but not this Jack. Here comes the 50 AI generated emails asking for pictures of the packaging and crap that has nothing to do with not supplying bolts or the plug being bad from the start…..and no I am not tearing it off and sending it back. It will be easier to replace the plug and move on from VEVOR.
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Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jackster Jackster
Electric trailer Jack
Found this jack works as it should. Seems to have enough power. Only issue is that it is very slow. About half the speed of my old Parker jack. Guess i must learn patience. Seems like its good for the price.
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Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Luc Luc
Pas essayer encore
Arriver endommagé, en attente des pièces pour remplacer depuis 4 semaine.. pas encore reçu donc je peux pas dire si il fonctionne bien ou pas
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Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Mike Mike
Camper
The Jack had cosmetic damage and looked to have been used. I suspect it was a previous return. Vevor was slow to address and refunded me 20.00 and I kept the Jack as functionally it is working.
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Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Jeff Samson Jeff Samson
4k lbs electric trailer jack issues with quality.
Generally ok, functionally. 4 issues. 1 side cover, and rear cover screws right thru cover, noticed only 1 led light showing on initial installation and testing. Took cover off to fix screws (have to silicone parts of damaged holes. Circuit board for light was sideways and loose, and not in holder slots (there's actually 3 leds). Wires to switches just fell off, looked at connectors, and were all opened up, had to re-crimp to stay on.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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randychurch792 randychurch792
VEVOR Customer Service lacking
2267.96 kg
I installed this electric trailer jack easily. I plugged it into my truck connector, hooked up trailer to truck, moved the trailer, and it worked one time. Smelled like electrical burning. I had to use the hand handle to unhook it from my truck. I submitted a request for replacement and have gotten the run around. My choices were; 1. Technical Support: Upon receiving photos or videos, our engineers will analyze the issue and provide a professional solution. 2. Free Replacement: Return the original product, and we will send you a brand-new replacement. (If you choose this option, please confirm if you need to update your shipping address.) 3. Return and Refund: We can provide a prepaid return shipping label so you do not incur any shipping costs; we will issue a full refund once the return is confirmed. I was requested to send pictures and videos to show the issue. I sent two videos, one in .mov and the other in mp4, and I received an email after each video was sent saying that Vevors technicians could not open either video. So I am stuck with having to pay for shipping to send the jack back and when they decide that it doesn’t work, they will send me another one. Or return and refund, with this option VEVOR will send me a return shipping label. Why can’t they do that for a replacement? I am a new customer of VEVOR and this doesn’t sit well with me. I had heard VEVOR was a good product but their customer service sucks! I have yet been able to talk to a customer service representative, only the bot answering the questions and replying for the technician. If there is a question they have, VEVOR has my contact information and can call me. ORDER# 26091200964514178645 TICKET ID# 460874904662016
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Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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