Recensioni dei clienti per VEVOR Martinetto Elettrico per Rimorchio, Capacità di 2268 kg, Cric Elettrico con Timone, Copertura Protettiva Impermeabile e Luce LED per Roulotte, Camper, Sollevamento da 230 a 686 mm

Stopped working after 3 uses

Got this Jack & had it installed by a friend. It didn’t work at all, checked fuse & changed fuse without results. Sent several emails & pictures to Vevor, plus a video using their app Swiss tech or whatever due to size. Getting a replacement or refund has been a pain in butt.. purchased another from different company & received it while still waiting on Vevor results. Not sure where their system has failed but it definitely has on this item & me as a customer this time!!!

I got the trailer jack and it doesn’t work. I thought it might be the truck so I plugged my trailer in and it works fine. VEVOR has yet to refund me or replace it

It’s the only thing I have purchased from Vevor that is a terrible product. I purchased one it did not work out of the box so they offered me half my money back or a new one so had no choice but to get a new one and guess what it did not work out of the box. So now I’m out of all my money and stuck with no electric trailer jack. Do not buy its junk.

Happy we tried it before we installed it! No light no up and no down... should have read and watched other reviews... do t but this!

Nice looking jack but goes up like a turtle not strong enough like they advertise will be asking for a refund

This Jack does not fit every trailer. It does not align with my existing holes on my trailer. I let Vevor know, and they have pretty much ghosted me. It’s been 5 days, and all they say is we will look into it. What’s there to look into? I’ve asked for a return label, and I have not got one. So be advised. Extremely disappointed with the customer service.

My trailer jack arrived damaged in shipping. I submitted a damage report with photos immediately. The only follow-up I’ve had from Vevor was to request more photos of the shipping packaging which I submitted immediately. No further response in 4 days. This is really poor customer support. Other companies would have a replacement on the way within a couple of days.

Worked great at first but not its stopped lifting my trailer I can crank it manually and it will go down electronically.

Works for what I need. Descent price. Feels a little cheap but that's to be expected. What was not expected was the damage to the plastic cover. Clearly dropped in the box. There was padding around it but not enough. Pack your items a little better next time. Especially heavy items like this jack. The plastic is cracked bad at the top, so I need to use some liquid tape to help prevent water from getting into the internals. Also, this is a 4 hole mount, not a 3 so I had to drill an extra hole in order for it to work. Probably my fault for not seeing that before purchasing. I don't have time to wait on a replacement so I'm going to roll the dice on the damaged one I have. I'm not happy about it though. The fabric cover is nice, and may help the water issue I'll certainly have eventually.