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VEVOR Spruzzatore di Vernice 1500 W, Macchine per Verniciatura Airless a Spruzzo Airless Elettrica, Macchina a Spruzzo per Vernice con Tubo Flessibile, per Casa Navi Strutture Metalliche Industriali

Recensioni dei clienti per VEVOR Spruzzatore di Vernice 1500 W, Macchine per Verniciatura Airless a Spruzzo Airless Elettrica, Macchina a Spruzzo per Vernice con Tubo Flessibile, per Casa Navi Strutture Metalliche Industriali

1500W 1.8 L/min

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1456 Recensioni
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JOHN WINSTON JOHN WINSTON
Mr
1800W 1.8 L/min
I bought this product over a month ago when it arrived and I opened the bog it arrived in there was a part of the machine broken of ,I reported this to vevor ASAP 4 weeks on I am still waiting for a new part which I am not very happy about simply because when I get the part I don't know if it works. It would have been better to have sent the whole thing back and get a new
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chris Allan Mullins Chris Allan Mullins
Very bad shipping
Ordered the 9th of September it was picked up on the 10th of September. It made it to Waukegan IL on the 12th and that's the last update I received. I never got the sprayer. They asked me if I wanted a refund, I told them no I wanted the sprayer. They told me that since they didn't investigate where it was that they couldn't send me another one
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Tom Tom
Did not work. Support is too slow.
Looks like a great product. Too bad support is a 24-48h reply. If yours works great, if you have a problem then I hope you have lots and lots of time built into your project.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Brian Brian
Owner
Awful
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Qinman Qinman
To not honor warranty
They do not honor warranty. They offer a $20 for u to go somewhere to get fixed. Spend a hour today on chat and whould not accept pitiful off they would no longer respond. Stay away from this site. No warrenty honored.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Ken Ken
Owner at Tool Time Rental Equipment
This company literally has the worst customer service. Both the paint sprayer and chain saw were received defective out of the box. I have been emailing back and forth with their customer service for over 2 weeks now with still no resolution. All I am asking is for them to replace the defective items with items that work, but they can't seem to do that. Do not buy from Vevor. I also had a core drill that was rented maybe 4 times and the motor gave out on it. It is one thing for a company to sell subpar equipment, but then to refuse to replace items that were received defective is horrible.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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genesis abiol genesis abiol
I only used 1 time, then stopped working
After my 1st project done, i stored in shed, when time to used in my 2nd project, it's not turning ON anymore, i don't know what happened
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for your feedback. We’re sorry for any inconvenience this may have caused. To get quick support, please use our online "Contact Us" page, where our after-sales team is standing by. We truly appreciate your understanding.
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Orin Griffith Orin Griffith
Owny
Didn’t work right out of the box. Would pop the breaker as soon as you turned it on. Customer service told me to try a different plug in which I described to them that I already tried that before contacting them. They had no idea and didn’t want to refund. So I took it apart gave the electric motor a spin by hand and it started working so evidently something was was slightly jammed when it was put together. It works pretty good. Alittle noisy
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, thank you for your patience and cooperation. We are currently in the process of addressing your concerns and working diligently to provide you with a satisfactory solution. During this time, please keep an eye on your ticket and email for updates on the progress. Should you have any further questions or require additional assistance, feel free to reach out to us.
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Mason Mason
DOESNT EVEN WORK
Recieved 950W paint sprayer the day before a job for a client, I plug it in to test it and make sure it works and the thing doesnt even turn on! I heard this would happen to me if I purchased directly from their website on reddit.
3 persone l'hanno trovato utile
Risposta del servizio clienti: To our respected customer, thank you for your patience and cooperation. We’re fully engaged in working through your concerns and are determined to find a solution that works for you. Please keep an eye on your ticket and email for periodic progress updates. If you need further assistance or have more questions, don’t hesitate to reach out.
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PRviewsvlogs PRviewsvlogs
Not working right out of the box
Purchased this a month ago , when to use it three days ago for the first time and the had no suction , customer service sucked cause u can’t call them it’s all email , so I don’t delay in the job I had to do the job the old fashioned way roller and brush , after 12 hours customer service reached back with a video that didn’t help , I actually had to go on YouTube to find a video that helped , it was the outlet valve that was stuck , how this happens on a brand new machine I have no clue and customer service still sucked cause they told me to press the button for the inlet valve , maybe if you could call them it would make the process faster .
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in every effort to address your concerns and are striving to come up with a satisfactory solution. Be sure to check your ticket and email regularly to get the latest progress updates. For any more help or queries, feel free to contact us.
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