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VEVOR Macchina Elettrica per Zucchero Filato, Macchina per Zucchero Filato Commerciale 1000 W con Ciotola in Acciaio Inox 52 cm, Misurino per Zucchero Cassetto, per Compleanni, Feste, Rosa

Recensioni dei clienti per VEVOR Macchina Elettrica per Zucchero Filato, Macchina per Zucchero Filato Commerciale 1000 W con Ciotola in Acciaio Inox 52 cm, Misurino per Zucchero Cassetto, per Compleanni, Feste, Rosa

Rosa Controsoffitto

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230 Recensioni
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Matthieu Matthieu
Defect apparaat ontvangen en de service is verschrikkelijk slecht. Koop dit NIET bij Vevor.nl !!!
Defect apparaat ontvangen en de service is verschrikkelijk slecht. Koop dit NIET bij Vevor.nl !!! Ik heb de nieuwste versie VEVOR Elektrische Suikerspinmachine gekocht in het rood (normaal €135), maar als combi met de overkapping voor €195. Wat een drama. Hij ziet er professioneel uit, maar weegt heel licht. Toen ik deze aanzette ratelde hij, maakte veel herrie, maar werd niet heet, zelfs na 10 minuten. Via de Chatservice vroeg de technici om een video, maar na opnieuw aanzetten hoorde ik een KNAL en de stoppen vlogen eruit. Ik heb ze de video meegestuurd. Steeds maar weer zeggen ze , heb 2 dagen geduld voor de technici. Ik wil geen technici, maar een retour-label. Keer op keer op keer werd ik aan het lijntje gehouden. ik kreeg wel steeds de keuze om genoegen te nemen met €98 retourbetaling en dan mag ik die zooi houden, maar een losse unit van dit model kost €135. Ik kan deze ook via Bol.com aanschaffen en dan heb je dit gelazer niet.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben uw melding over dit probleem ontvangen en hebben hierover continu met u gecommuniceerd. We hebben u per e-mail een oplossing aangeboden en wachten nu op uw feedback. U kunt erop vertrouwen dat we u blijven volgen totdat het probleem volledig is opgelost. Houd de reacties op uw melding en e-mailberichten in de gaten.
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el cheeff el cheeff
chuches
Rosa Controsoffitto
todo ok
0 persone l'hanno trovato utile
Risposta del servizio clienti: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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Tradotto da spagnolo
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Vevor cotton candy machine Vevor cotton candy machine
Vevor cotton candy machine
Rosa Controsoffitto
I have used it only 3 times ( like 15-20 pieces ofcandy floss) and it broke
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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nicola nicola
terrible customer service
customer service is absolutely terrible
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bdpede Bdpede
Took some work
Out of the box it did not work right. Heated and spun but as soon as sugar was poured in the flossed sugar went down toward the base. It built up under the bowl and started burning below the bowl. I am not an expert but everything pointed to the motor spinning in the wrong direction and the side fins were directing the floss down. I swapped the motor leads at the rectifier to change the direction. It now works perfect. Would have been 5 stars if it would have been received in working condition.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Michele Michele
Mrs.
The dome to the cotton Candy machine was delivered smashed. It took many email messages to fix the problem. There is NO one to speak to in customer service. You can only email back and forth to fix a problem. I willl never purchase from this company again. I’m in my 60’s and truly wish customer service was better.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Brian Brian
No Spare Parts
I tried the machine one time and it seems to work OK. However, be aware that Vevor does not sell spare parts if something were to break or malfunction on the machine. I found this out after the fact, and would not have purchased it if I knew that they did not sell spare parts. Also note that the heat gauge is a voltage gauge, not a temperature gauge. You will have to figure out what voltage works best for your floss. Most floss companies recommend a specific temperature range. There is no way to dial that in on this machine.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Lukas McCormick Lukas McCormick
Not worth the low price tag
Almost every screw has loosened or fallen out within a dozen uses. Nearly impossible to clean.. hardly worth the low price tag..
0 persone l'hanno trovato utile
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Lamgharaz Lamgharaz
Coli non reçu
Rosa Controsoffitto
Coli non reçu geodis ne m’a jamais livré
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Tradotto da francese
Vedi originale
Lamidel Lamidel
Barbe
Rosa Controsoffitto
Elle ne fonctionne pas je les dit des le début mes rien
1 persone l'hanno trovato utile
Risposta del servizio clienti: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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