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VEVOR Macchina per Spille, Macchina Punzonatrice 200 pezzi Kit per Fustellatrice Manuale per Badge 58/75 mm, Impugnatura Ergonomica, per Spille Personalizzate Fai da te, Verde

Recensioni dei clienti per VEVOR Macchina per Spille, Macchina Punzonatrice 200 pezzi Kit per Fustellatrice Manuale per Badge 58/75 mm, Impugnatura Ergonomica, per Spille Personalizzate Fai da te, Verde

58 & 75 mm 2-in-1 Verde

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362 Recensioni
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Kayla Kayla
Disappointed
25 & 32 & 58 mm 3 in 1 Nero Arancione
Im a huge vevor fan and really loyal to the brand. My daughter wanted this as her bday and Xmas gift like the "big" gift with all accessories. It only works for a button here and there, mostly it has gone through all the accessories I bought of various buttons just trying to troubleshoot. I feel horrible because shes left underwhelmed. I have to explore return.options
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Joe Cornejo Joe Cornejo
no refund
25 & 32 & 58 mm 3 in 1 Nero Arancione
I NEVER RECIEVED THE PRODUCT. You said it was sent, BUT your wrong. I NEVER GOT IT. Also don't like the fact that i couldn't TALK to a sales rep. That made the issue worse. that i couldn't resolve it over the phone. THAT'S NOT HOW YOU RUN A BUSINESS. After back and forth, back and forth. When I asked them who delivered it. they couldn't give me answer. When I ask who did you use to deliver it. They said talk to your courier. How the heck do I know my courier if I don't know who u guy used. AGAIN, NOT HOW YOU RUN A BUSINESS. Now i'm OUT of a product and MONEY. THANKS FOR NOTHING
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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AWFUL TERRIBLE HORRIBLE AWFUL TERRIBLE HORRIBLE
HORRIBLE
25 & 32 & 58 mm 3 in 1 Nero Arancione
Quality is trash the transparent film doesn’t fit the button sizes and when you try to return such horrible item you are faced with the most terrible customer service and team saying that they recommend not to do any returns WHEN YOU ARE ALLOWED TO AND THEIR WEBSITE SAYS SUCH SUCH A SCAM TRASH GARBAGE COMPANY NEVER BUYING FROM THEM EVERY AGAIN
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Erika Erika
Mrs
58 mm Nero Arancione
Haven’t recieved it…
0 persone l'hanno trovato utile
Risposta del servizio clienti: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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kate kate
I don't know if it's good because they haven't sent it to me... twice.
25 & 32 & 58 mm 3 in 1 Rosa
I was shipped the wrong product and had to deal with customer service for a couple of days to get them to issue me a refund. They wouldn't accept a return and wanted me to sell the item they shipped me instead of sending a replacement. I eventually got them to refund me in full, ordered another one, and it never arrived. I have been trying to get this product for over a month now and I am afraid to try to get it for the third time because it never actually seems to work out how it should.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Incredibly disappointed Incredibly disappointed
Arrived broken, refused full refund.
58 mm Rosso
The minute I pulled it out of the box a piece of plastic broke off from the inner mechanics. The piece that broke off was a vital part to allow the machine to work. It’s unusable. I packed it up and messaged to return it and get a refund. They offered a 20 bucks compensation. It’s garbage, I should get the full refund if they don’t want me to send it back. I work with button makers as a part of my job. This was the worst quality I’ve ever seen. The plastic was so cheap compared to other plastic button makers. Incredibly disappointed. This design is very cute, I love holiday themed items- so I was looking forward to this one… but this is just sad.
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Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Mark Peterson Mark Peterson
90% failure rate on making big buttons
25 & 32 & 58 mm 3 in 1 Nero Arancione
I’m really kicking myself for buying this thing. When you push down the lever it always feels like it isn’t lined up right. Each size button has this tiny pin that you need to take out and put back in that I just know is going to get lost. Finally, nearly every single button I’ve made with the large size has failed to work. It’s heartbreaking when you put so much effort into the art and then it doesn’t work and you can’t use it again so you have to start over. Two of my kids were crushed when it ruined their art. Maybe I should have got the metal one instead but I wonder if it’s any better. We used a handful of the parts so I’m worried I can even return it. Very disappointed and sad birthday present.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Oskar Oskar
Unhappy
58 mm Nero Arancione
I would never buy off them again! got the button maker for a very big price on the clearance sale! They havent packed the items that were in the description! Customer service are not interested in resolving the issue! as it is too complex for them! so basically i received the maker without the washers and the button blanks! for the bare press i paid 53€ Thats a robbery!
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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robino robino
hard to use but easy to break
25 & 32 & 58 mm 3 in 1 Nero Arancione
This took a lot of muscle to use and after just a few months broke after switching to a different button size. So disappointing. Now, mp ,atter what size i try to make, the button gets stuck inside, and the pin side does nothing. damn.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Tram Lam Tram Lam
Customer
25 & 32 & 58 mm 3 in 1 Blu
Does not work. Reached out to costumer service twice. Them trying to gaslight me that im the problem /user error... ended giving up trying to try ro return it and will take the lost. Never buying from vevor again
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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