Recensioni dei clienti per VEVOR Macchina per Pulizia di Dischi in Vinile a Ultrasuoni 6 L con Stendino

Tank was dented and machine leaked. Sent about 6 messages to various platforms for support with them and I'm getting the runaround. They dont seem interested in truly helping a customer. I'll withdraw this review if they actually do the right thing and help me. Can't really rate it as I don't have a working unit after a month

Nothing but trouble with this unit and with this company. The unit I received in the mail was missing multiple parts, making it impossible to use for its intended purpose. Of the parts I did receive, one was inoperable. I contacted customer service and they repeatedly tried to ask me to keep the defective unit for a discount. It was only after several attempts of me asking for a full refund that they honored my request.

Doesn't heat up and they won't replace it brand new out of box and they offered a refund of 20 dollars to go find the parts to fix the problem!like I know how to fix it worst customer service ever. Don't buy because they don't perform and won't replace non working productBE VERY AWARE OF THIS BEFORE BUYING

Doesn’t work defective product. Try to get assistance no help with the customer service. Also missing pieces.

Arrived damaged and not working will not turn on. I ordered this though Vevor thinking I would get it in 3 days as the website stated. In actuality it took 7 days. contacted customer support stating that their own website stated that it would be delivered 3 day shipping and nothing was done about this issue. Upon setup and turning the unit nothing on it would turn on. tried contacting customer service once again to just receive an emaiil saying we will contact you within 1 to 3 days concerning this matter. Now i feel like my money and time has just been wasted. Do better Vevor. nothing about this order has been easy and or can't do a simple return of a non working item. I guess customers must just have to sit on their hands and jump through hoops to get what they pay for.

There were no written instructions included how to clean vinyl records. There was a single sheet of pictures showing various stages of assembly. It is supposed to clean 7-12 Inch records, but as most 7 Inch records have 1 1/2 Inch center holes, there are no provisions included to adapt them. Using a generic 1 1/2 Inch adapter, even adding water above the maximum fill line, the most inner grooves of a 7 Inch record is not covered. Allowing records to air dry in the provided rack drew dust in which accumulated on the stylus when playing the record. There is supposed to be 24/7 support, but when contacting online chat with my concerns, I was told that they would be forwarded to an engineer. I received an email later which didn't address all my concerns and questions. The email told me to contact Support again, which I did and they told me to refer to the email I received, which didn't cover all my concerns. The machine doesn't clean records as expected and the 24/7 Support is nil.