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VEVOR Macchina per Pressatura a Caldo Automatica, 38 x 38 cm, per Magliette con Rilascio Automatico e Pressione Regolabile, Display Digitale, per Progetti di Trasferimento Termico, Bianco

Recensioni dei clienti per VEVOR Macchina per Pressatura a Caldo Automatica, 38 x 38 cm, per Magliette con Rilascio Automatico e Pressione Regolabile, Display Digitale, per Progetti di Trasferimento Termico, Bianco

Bianco Tavola Singola

recensioni dei clienti

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73 Recensioni
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73 recensioni
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Vedi originale
Eric Eric
Presse à chaud automatique
Bianco Tavola Singola
Machine HS au bout de 24 heures, remplacée et de nouveau HS au bout de 24 h. Matériel absolument pas fiable. Message envoyé au support client resté sans réponse. J'ai recommandé une machine, manuelle cette fois. des commandes en attente depuis longtemps du fait de l'indisponibilité de la machine.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Valentin Valentin
Equipment broken in less than 7 days
Bianco Tavola Singola
Do not purchase this product, it broke in less than 7 days, it sends you to custom service even though you are in the free product exchange period. I have not received a reply yet. I thought they were a reputable company even though I have a lot of equipment under the Vevor brand, I no longer recommend this product
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Liesbeth Rombaut Liesbeth Rombaut
Ding werkt niet! Helemaal NIET tevreden
Bianco Tavola Singola
Toestel is geleverd op 16/11 dus slechts 10 dagen oud! er zijn exact 7 t shirts met geperst, en hoe toestel doet het al niet meer... bovendien krijg ik geen concreet antwoord van de dienst na verkoop. Heel jammer!
0 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben uw ticket over dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur oplossen en u blijven helpen totdat al uw vragen zijn beantwoord. Houd de reacties op uw tickets en e-mailmeldingen in de gaten.
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Vedi originale
liliana liliana
Not Impressed
Not Impressed 1
The unit is not working and support has not contacted me back. My request for return/Refund was closed without a response.
3 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Leslee-Ann Virgo Leslee-Ann Virgo
Not worth the money
I bought the machine back in April and I’m super excited because it’s an automatic machine it’s not worth the price. It’s not worth the hassle. I got one machine and it broke after the second use. I contacted Vevor and they sent me a new one and that new one has broken after two uses as well and I’ve been trying to contact them to get a refund because if you’re just gonna keep sending me replacement replacements that are gonna keep breaking. I don’t want this machine. Save your money
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Daniel Daniel
Unreliable.
This product works great, until it inevitably breaks. Unfortunately it appears that several other people are commenting online now that their machine broke after a few months of extremely light usage too. It seems like the motor mechanism to lower/raise the heat plate breaks. It makes a funny noise, and will not lower. If you unplug it for a while and come back to it, you may get a few more presses, but it will eventually die. To be clear, this is an entirely unrelated issue to not having the tray pushed in all the way. If it were not pushed in, the motor to lower the plate would not react at all. I am in a very time sensitive situation and need access to a working heat press, and support has offered nothing to resolve this as of yet. I will be looking to get my money back so I can purchase a different press. Please avoid this product.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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nothappy nothappy
mrs.
Do Not Waste your money! First one lasted a month or less. They sent another. I haven't used it much, and second one failed too about 6 months later. Disappointing.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Gma67 Gma67
Disappointed
I bought this machine first before I returned it and purchased another heat press machine. This machine never worked. Was in contact with Vevor several times over the courser of two weeks to try and repair the machine, including YouTube videos, however, the press never worked one time. Had to return it.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Kristine Kristine
Owner
This is the second press purchased and this one had problems from the start. Screen only half working, and then once actually started using it, it stopped working all together. Once the start button was pressed, it just made a loud noise and the top plate wouldn’t go down
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Michelle Michelle
Stopped Working after 5 uses
My press stopped working after using it only five times. Contacted support multiple times for assistance. This is my first purchase from Vevor and will be my last if my issue is not resolved soon. Only way to contact them is via a ZenDesk email app and the only response I get is to reset my machine which I have done multiple times. The top doesn't go down and makes a terrible noise. Customer support is not easily accessible and they don't respond very quickly to your email request. Not impressed at all.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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