Recensioni dei clienti per VEVOR Macchina per Polverizzazione Cereali Spezie Grano ad Alta Potenza da 600 W, Polverizzatore da 25 Litri con Lame Affilate Zincate, per Cereali Secchi, Spezie, Chicchi di Caffè, Mais e Pepe

I was disappointed that the Grain Mill shut down during its very first use. There is no telephone number to reach a live representative, so all customer service must be handled online. While the initial acknowledgment of my service request was prompt, the technical support response was slow and did not meet the timelines stated on the company’s website. When they finally replied, I chose to request a refund rather than accept an exchange. A product failure on first use, combined with delayed support, led to that decision. We replaced the unit with a competitor’s brand that offers a telephone support line and access to a live representative. Although it cost more, the product performs exceptionally well. Their customer service team is knowledgeable, responsive, and able to answer usage questions without difficulty. They speak fluent English, and the manual is clearly written and easy to understand. Additionally, the service manual was poorly translated from Chinese to English. Inaccurate or awkward translations always raise concerns about whether the writer fully understands the product they are describing.

Jai reçu un produit qui était déjà utilisé et reconditionné. Je veux retourner le produit et je suis très déçue. Plus d'achat de produits vevor. Premier achat ! Pas réussi d'envoyer un produit neuf.

it broke in 3 days and now vevor is giving me a really hard time to get a refund. this is not how you maintain customers long term. Second prodcut from vevor that breaks down and they are not accepting return. Looks like strategy is selling very cheap stuff that breaks easily to lower cost and always denying refunds when customers find out. People will eventually figure that out

I purchased this grain mill, and after only two uses, it has stopped working. Its total operating time was less than 5 minutes. It ran for 3 minutes the first time, and the second time (two weeks later), I set it for 4 minutes, but it stopped after less than two and a half minutes. I used it only to grind rice. I would like to return the item for a refund or have it replaced. I can be contacted at 004 0745 083 640 or via email at negulescu.cristina28@gmail.com or negulescucristina@ymail.com.

Doesn’t work properly

Your customer service sucks! I tried to return the item so I could buy a larger one from you, but your team have been very inconsiderate by not responding and not allowing me to return the item. Will not be buying from you again!

I can't get it to close which means it won't turn on, sometimes if two people try to close it will close but the food will be flying out of it into the air. I have tried to return for a refund but can't get a proper response.

U can not fill it to high in the chamber . maybe only two cups or it will trip on over load . seems to mill wheat berries ok but the wire feeding the motor is so small and gets hot real fast. I don't expect this unit to last milling wheat berries.

Matchine is good but I had to pay VAT in both the countries and it become quite expensive. Did not answer me about my enquary.

l'appareil fonctionne très bien , le seul hic c'est son bruit, c'est tellement bruyant je n'ose m'en servir, je vis dans un lieu calme avec plusieurs résidents dans un mobil home ce n'est pas insonorisé et ça fait un tel boucan que je l'utilise quand il y a la tramontane ou des travaux dans le camping pour couvrir le bruit ;) ----sinon qualité top -il a l'air solide