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VEVOR Macchina per Laminazione a Rullo Larghezza max. Formatura 320 mm Capacità di Calibro 20, Macchina Piegatrice per Laminazione a Rulli Scorrevoli per Lamiere con 2 Rulli Staccabili per Laminazione

Recensioni dei clienti per VEVOR Macchina per Laminazione a Rullo Larghezza max. Formatura 320 mm Capacità di Calibro 20, Macchina Piegatrice per Laminazione a Rulli Scorrevoli per Lamiere con 2 Rulli Staccabili per Laminazione

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26 Recensioni
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dennis dennis
Verarbeitung
Veranstaltungen OK, könnte besser sein bzw bessere Kontrolle der Komponenten
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Risposta del servizio clienti: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Derrick Derrick
Packaging and Quality Control Issues
Packaging and Quality Control Issues 2 Packaging and Quality Control Issues 2
The tool, once everything is assembled correctly, works great. I had two issues to deal with however: damage during shipping and an improperly machined pivot retention bolt. The packaging was horrible. The cast iron/pot metal handle came broken in two which turned my new tool into an 85lb pile of junk. Working with customer service was a nightmare and they have no provisions for sending individual parts which meant I would have to re pack and return, not an easy task with a large heavy tool. I ended up repairing the handle myself and was excited to finally use it, only to discover that the pivot bolt on the top that allows the top roller to swing out of the way, was drilled incorrectly, which caused gear misalignment and jamming as I turned the handle. Rather than have to deal with customer service on yet another issue, I disassembled the gearbox and machined a new pivot hole for the retention bolt. The second photo shows the gear box with the cover removed, the pivot bolt is on the top. I was able to disassemble and rotate the square roller sleeve andmachine a new hole for that bolt. After that, the tool works great. Even though VEVOR eventually refunded me $100 for my troubles, I would not buy again and this experience has definitely soured my attitude for anything VEVOR
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be.We've created a support ticket for your case, and our customer support team will be reaching out to you via the email associated with your order within 24 hours. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved.Please keep an eye on your inbox and check your email regularly for our messages.Thank you for your patience and understanding. We appreciate the opportunity to make this right.
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Steve Steve
Review info wrong
Vevor answered a review that it can roll 2-3mm aluminum. Gears disengage to much and jams, does not roll. I bought it to roll aluminum Switch from bench model to vise mount.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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John John
Welder/fabricator
Disappointed again. It’s really more vevor has horrible customer service. Last time I received 7 of the 10 items I ordered. This time the plastic handles were broken and they did nothing. It doesn’t work great on 18ga or 24ga and having handles that will cut you make it even less enjoyable to use. You get what you pay for I guess.
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Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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javon sandlin javon sandlin
Javons engraving
I still have not received it ? If you want a review. Please send it in a timely manner.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Pas efficace Pas efficace
Ne fonctionne pas comme prévu
Ce produit n'est pas conforme a la description, en effet il ne roule des feuilles de tôle de 2mm alors que sur le descriptif de vente il est écrit des tôles de 20 à 30 mm
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Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Tradotto da francese
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