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VEVOR Macchina per Granite 4 L 350 W Serbatoio Singolo Macchina per Bevande Ghiacciate Succo Fredde Cocktail, Funzione Autopulente per Preparazione Frappé, Milkshake, Frullati

Recensioni dei clienti per VEVOR Macchina per Granite 4 L 350 W Serbatoio Singolo Macchina per Bevande Ghiacciate Succo Fredde Cocktail, Funzione Autopulente per Preparazione Frappé, Milkshake, Frullati

1 x 4 L

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86 Recensioni
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Mike Mike
Mr
Mr  1
Very deceptive and deceitful not too happy with the Customer Service was listed as 135 ounces but sticker on the top of the canister says 100 ounces max for slushy’s
6 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away. Also,a support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages.
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Matt Matt
Slushy machine defective
I purchest this slushy machine to replace my large machine that was to big for our needs. Strait out of the box the machine didnt work properly. No mater what seting we put it in the machine wojld go in to (ice) mode safty which shuts down the compresser so you dont damage it. The machine thinks it has frozen up. Witch is hard to dk when the slushy mix is still watery. It just keeps going in to ice mode. I tryed puting it in custem temp mode at +4c and it whent to -2 then ice. No mater whatbit dosent work. Wish j keeped my old one. This is a very nice slushy machine im shere a working one works great. This isnt my first perches from vevor. I love there stuff free shiping andbprices there great. I have made maney perches over the year from 3 soft serve ice cream machines cook tops sandwege prep frige comershal propain deep fryer and lots more they have very good products. I recoment to every one. This is the first problemni have had i contacted them and notjing back after 2 days. Them when to live chat and keep saying we have sent yohr ticket to our team and market it as priority. That was 5 days ago still nothing. Have email each day still geting the run around. J hope theh do the wright thing and stand behind there 30 hassel free returns.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Eyad Aljabi Eyad Aljabi
Mankousheh.nl
1 x 3L
I bought two machines a month ago, but unfortunately they didn't do the job and the cooling is bad. I don't know if I can return them. They work, but the cooling isn't enough to freeze the slush to the required temperature, and I don't know what to do.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Ken Ken
Restaurant Owner
This machine doesn’t mix well. It pushes everything to the front and isn’t consistent in the freezing settings. You get what you pay for. I wouldn’t buy this again.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Nadine Kube Nadine Kube
Keine
2 x 3L
Mehrfach Rücksendung angefordert keine Antworten oder unangemessen Anschuldigungen 😡 Einmal nie wieder
1 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Yvette Penney Yvette Penney
Ms
I didn’t receive the machine.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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