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VEVOR Macchina per Bevande Commerciale, Macchina per Bevande Ghiacciate Serbatoio Triplo 3x15 Litri, Macchina per Frullati in Acciaio Inossidabile, Macchina per Bevande Ghiacciate Commerciale

Recensioni dei clienti per VEVOR Macchina per Bevande Commerciale, Macchina per Bevande Ghiacciate Serbatoio Triplo 3x15 Litri, Macchina per Frullati in Acciaio Inossidabile, Macchina per Bevande Ghiacciate Commerciale

3 Cilindri Argento

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81 Recensioni
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Jorswar M Jorswar M
Owner
It doesn’t freeze correctly, at the beginning it creates the slush but with an hour it doesn’t maintain the temperature making the slush loose consistency and watery,
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Matthew Matthew
Owner
Owner 3
purchaced 6 months ago and the slush and mix buttons don't work anymore and the condensation doesn't go into the trays properly and comes out the bottom of the machine onto the floor. every day is a mess to clean.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear customer ,
Sorry for the inconvenience has caused to you .

You can contact customer service for support, and we are always working on improving product quality.
Any questions,welcome to contact us !

Best regards,
VEVOR TEAM

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Mark Shriner Mark Shriner
Bought for juice and slushies
This product works ok. I’ve had an issue with grease leaking out the cylinder seal since I got it, and it isn’t made as well as I need in a high traffic environment, but for low volume situations, probably would be fine. I’m replacing with a different style slushie machine that has less plastic parts, as the ones this was made with are fairly easy to break. I wish I had bought the protection package for this item
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Luis Pena Luis Pena
I buy it
They send me the different one my the thing I received don't have wheels but is okay anyway I'm can use it too
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Adrian Adrian
Great machine,but….
So it’s a great machine, wish I had of found this way sooner…..but sometimes the slushie goes a bit too runny and if you turn temp down to compensate its then too firm to come out the hole. Also the lights on the lids are a bit dodgey they worked ok for a few days then started flickering badly and if you swap the lids they worked ok for a short time then started to flicker again. Made sure connections were clean on machine and lids but yeah still didn’t stay on properly. Other than that peopme have bloody loves the slushies
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Taydawn Luniewicz Taydawn Luniewicz
Garbage
We fight with this thing all day to keep the slush right! We hate this machine so much! The middle compartment is on its second leak so we gave up on it! Now we only use the outside 2! I'm sure they will crap out soon too! I opened a drink shop with slushies and now we are having to save to purchase a new machine!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Amy Amy
Owner
Machine worked for 5 mos. Had some leaking problems, but mild. Machine is unusable this year and customer support at vevor is TERRIBLE! Sent videos, order number, tried a new seal that came with the machine. No change. Don’t buy this machine and don’t buy from Vevor if you ever want customer support.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Philip Philip
Owner
BUYER BEWARE So first of all I want to say Vevor's customer service is on point. Weekends, holidays, really anytime someone from the chat is ready to talk to me within minutes of my first message. It is a 3rd part service however they are knowledgeable about the topics I ask. Anything they don't know they refer me to a technician that gets back to me within 24-48 hours. As far as the machine goes I purchased it 5/12/25 and received it a couple weeks later. The machine worked fine until January 10th 2026 where one of the sides was making a hellacious squeaking noise that we had to turn that side off. Tech support - to their credit gave me several parts for free including free shipping and a very detailed video on how to install the parts. However over about a 3 month period of back and forth and several replacement parts it still makes the squeaking noise. In March the middle on started the squeaking noise and now in April the last one is making the squeaking noise. I could probably still talk to tech support about this noise but at this point my customers are disappointed that they can't get their slushies so it's time to just throw this junk machine away and find someone else to buy it from.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Pésimo servicio Pésimo servicio
Máquina de granizado en mal estado
1 Cilindro Argento
Compramos esta máquina y desde El primer momento hacía mucho ruido los ejes las luces parpadeaba llevamos hasta el día de hoy ya va a ser casi un año que la hemos adquirido ni nadie nos da respuesta solamente nos envían correos que se mandemos foto y no hay respuesta nos hacen a nosotros mismos, desmontar la máquina y ponerle aceite la empresa súper poco profesionales
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos recibido su solicitud sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará brindándole asistencia hasta que todas sus necesidades estén resueltas. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Singh Singh
Website doesn't give you the correct ETA of product
Website says, your product arrives in 2 days when you're making order. but it took 5 days. It's so inconvenient
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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