Recensioni per VEVOR Macchina per Ghiaccio Commerciale, Macchina per Cubetti di Ghiaccio Capacità Produttiva 73 kg/24 h Serbatoio Capienza 7,3-13,3 kg, Funzione Autopulente da Bar Ristorante per Bevande Fredde

Chad

Ice maker

Acquisto verificato

After about 3 weeks it quit making ice

0 persone l'hanno trovato utile

Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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Randall Pryor

Owner

Acquisto verificato

Not what was specified on VEVOR website. Please refer to Order #26070700952612291143; Ticket #3581668 - updated from Ticket #453623601063936. Complaint and Request for Return Authorization / Refund have been submitted via email (per instruction by Live Chat-Sophia and via "Contact Us" as directed on the website. Customer Service has yet to be satisfactory.

1 persone l'hanno trovato utile

Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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Kevin Stone

Stone's lawncare llc

Acquisto verificato

Bought this ice maker and it doesn't work, call your customer service not one but twice. And your customer rep told me that someone would call me in a few days it's been a week haven't heard anything back very disappointed 😔

1 persone l'hanno trovato utile

Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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John

Return or replace items

Acquisto verificato

This is JUNK !!!

2 persone l'hanno trovato utile

Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Coty Kinsey

Landscaper

Acquisto verificato

Piece of junk

0 persone l'hanno trovato utile

Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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Ludovic

Machine a glacon très décevante

Capacità di Produzione di Ghiaccio in 24 ore: 130 libbre/24 ore Forma del Ghiaccio: Ghiaccio Quadrato Modalità di Ingresso dell'Acqua: Ingresso d'Acqua Singolo Acquisto verificato

La machine a glacon est censé pouvoir etre réglé de 15 a - 7. Donc de glacon epais a fin. Faisant très chaud j ai voulu des glacon epais pour be pas qu ils fondent rapidement donc machine réglé a 15. A la place de gla on, j ai eu des plaquettes difficile a séparer. Apres avoir baissé plusieurs fois, j ai contacté le sav. Qui m ont dit de réglé entre 0 et -2. Mais la encore a -2, il y a des plaquettes certes plus facile a casser. Mais aussi des glaçons qui fondent très vite. J ai recontacte le sav qui m ont dit que c etait comme ca et pas autrement. Conclusion, c est une machine chere pour une très mauvaise qualité. Vraiment decus par vevor, les promesses ne sont pas au rendez-vous.

2 persone l'hanno trovato utile

Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.

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Johnnie Hudson

Ms

Acquisto verificato

Machine did not work one installed. No replacement part has been received and no refund has been received

1 persone l'hanno trovato utile

Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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Kenneth

Icemaker doesent make ice

Capacità di Produzione di Ghiaccio in 24 ore: 100 libbre/24 ore Forma del Ghiaccio: Ghiaccio Quadrato Modalità di Ingresso dell'Acqua: Ingresso d'Acqua Singolo Acquisto verificato

Installed ice machine and it doesent make ice. Doesent work. So i think this is wery bad quality😓

1 persone l'hanno trovato utile

Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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GIRARD

MACHINE A GLACONS

Capacità di Produzione di Ghiaccio in 24 ore: 130 libbre/24 ore Forma del Ghiaccio: Ghiaccio Quadrato Modalità di Ingresso dell'Acqua: Ingresso d'Acqua Singolo Acquisto verificato

PAS CHERE MAISMANQUE DES PIECES IMPOSSIBLE A UTILISER AUCUNE AIDE TECHNIQUE !!!!

0 persone l'hanno trovato utile

Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.

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Gwendolyn Van Allen

Ice machine

Acquisto verificato

I have emailed them. It will not suck water in so it won’t make ice unless you pour it in the little white Trey and no one has responded.

1 persone l'hanno trovato utile

Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Recensioni dei clienti per VEVOR Macchina per Ghiaccio Commerciale, Macchina per Cubetti di Ghiaccio Capacità Produttiva 73 kg/24 h Serbatoio Capienza 7,3-13,3 kg, Funzione Autopulente da Bar Ristorante per Bevande Fredde

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