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VEVOR Macchina per Ghiaccio Commerciale, 59 kg / 24 ore con Capacità di Stoccaggio 8,6-15kg, 45 Cubetti per Ciclo, Macchina per Ghiaccio Sottobanco in Acciaio Inox con Display a LED, Autopulente, Bar

Recensioni dei clienti per VEVOR Macchina per Ghiaccio Commerciale, 59 kg / 24 ore con Capacità di Stoccaggio 8,6-15kg, 45 Cubetti per Ciclo, Macchina per Ghiaccio Sottobanco in Acciaio Inox con Display a LED, Autopulente, Bar

130 libbre/24 ore Ingresso d'Acqua Singolo

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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417 Recensioni
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Besnik Besnik
Herr
Diese Maschine wurde uns nie zugestellt, wir sind sehr enttäuscht. Bezahlt aber nie Erhalten, Betrug.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Donald Donald
Broke in 3 weeks
It stopped pumping water over the ice-freezing tray in just 3 weeks. Waste of money.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Willem Mandemakers Willem Mandemakers
Pour icemaker
90 libbre/24 ore 24 libbre Ingresso d'Acqua Singolo
Broke after not even 6 months of use.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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mcshell02 mcshell02
Horrible
Do NOT BUY ANYTHING FROM THIS COMPANY. THEY HAVE NO CUSTOMER SERVICE. NOT BAD CUSTOMER SERVICE. THERE IS NO # TO CALL. AND THEY DONT GIVE A CRAP. IT DOESNT MATTER HOW GOOD THE PRODUCT IS IF THE COMPANY REFUSES TO HELP IF THERE IS A PROBLEM. CANT EVEN POWER UP THE UNIT. THEY INSIST ON ME PROVIDING THE ORDER # BEFORE THE WILL HELP. I SENT THEM THE CREDIT CARD STATEMENT WHICH SHOWS WHEN AND HOW IT WAS PAYED AND IDENTIFIES THE PRODUCT PRICE I PAID AND COMPANY NAME. THEY SHOULD BE ABLE TO FIGURE OUR THE ORDER NUMBER FROM THAT. STAY AWAY FROM THIS COMPANY UNLESS YOU WANT A $600.00 PAPPER WEIGHT AS WELL.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Sav  nul Sav nul
Sav inexistant
130 libbre/24 ore Ingresso d'Acqua Singolo
Mode d'emploi illisible, sur une vidéo en anglais. Nul. Aucun contact sur le chat.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Mad&Ro... Jens Hansen Mad&Ro... Jens Hansen
Direktør
130 libbre/24 ore Ingresso d'Acqua Singolo
Der er INGEN ORDENTLIG VANDSLANGE MED .... den kan jo ikk kobles til vandhanen Kontakt på tlf 31 60 13 38 Mvh Jens Mad&Ro
0 persone l'hanno trovato utile
Risposta del servizio clienti: Vi har oprettet en sag, så du kan følge op på dette problem. Vores kundesupportteam vil kontakte dig via e-mail og give dig opdateringer, indtil problemet er løst. Tjek venligst din indbakke med det samme for at se vores beskeder.
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Ron Connor Ron Connor
Owner
I was very impressed on how fast the shipping was, machine was packaged very well. I hooked the machine turned it on, water started filling reservoir, timer on control did its count done, but the water never chilled. Machine went into harvest mode cube plate got very hot , then went through its cycles like it should only the cube plate never gets cold. I had to text customer support because the had no phone service. After taking video and pics on what it was doing and waiting for their service tech to access what was wrong, they decided it would have to be on site repair. I offered to do the repairs if they sent the parts, no response from customer service and then they emailed me that I had not responded to them and they were going to close the ticket. So I asked for them to fix it , replace it, or refund my purchases they finally decided to refund my purchase I sent the machine back they provided a fedex shipment label. Then wait for them to receive it back and refund my purchase. I paid through PayPal Pal , so now I have to hurry up and wait some more! So over a month has passed ihave notice from PayPal that the funds will be available after the 7th of July! I just ordered another ice machine hopefully I won’t have any regrets! Hope this helps someone.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Bruno SENECHAL Bruno SENECHAL
Dommage
130 libbre/24 ore Ingresso d'Acqua Singolo
Super!! Machine au top, livrée comme convenu. Dommage que les raccords et filtres ne soient pas dans le colis et que ce ne soit pas indiqué dans le descriptif et que ce ne soient pas proposés en option ou achat complémentaire !!!!! Pour ma part, Probablement une machine au top!!! INUTILISABLE !!!!! Service client contacté : « photo de la machine dans son emballage » et « éléments manquants sur la photo du site » effectivement ils ont raison…, les raccords et filtres sont sur tous les modèles mais pas sur celui ci!!!! Aucune proposition à ce jour du site, même pour me les vendre….. On se fait avoir, n’étant pas un super inspecteur des images fournies… JE VOUS INVITE TOUS À REGARDER AVEC ATTENTION LES PHOTOS DES PRODUITS PROPOSÉES PAR CE SITE ET NE PAS VOUS CONTENTER DÛ DESCRIPTIF !!! Seules les photos font foi. Peut être que VEVOR me proposera les raccords et filtres, tout pour pouvoir installer et utiliser cette machine…… ou pas…… Je complèterais ce commentaire !
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Todd Todd
Ice maker sometimes
The thing came damaged. I had shipping protection. They tried to give me $30. It does not deduce 100lbs a day. The compartment doesn’t hold 30lbs of ice either. A full container holds about 2-1b bags. Sometime the pressure switch where the water fills doesn’t shut the inflow off. 3/10 stars. I’ll be surprised if it lasts a year. Do not waste your money
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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wrightdirtyfusions wrightdirtyfusions
ZERO HELP
ZERO HELP 1
If I could have negative stars I would. This machine has not worked and we have tried dealing with support since Aug 3 with ZERO HELP can’t talk to a human get repeat emails of we’re reviewing your case but nothing else no help nothing. Will not recommend this company. Not 1 cube of ice
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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