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VEVOR Macchina per Ghiaccio Commerciale, 59 kg / 24 ore con Capacità di Stoccaggio 8,6-15kg, 45 Cubetti per Ciclo, Macchina per Ghiaccio Sottobanco in Acciaio Inox con Display a LED, Autopulente, Bar

Recensioni dei clienti per VEVOR Macchina per Ghiaccio Commerciale, 59 kg / 24 ore con Capacità di Stoccaggio 8,6-15kg, 45 Cubetti per Ciclo, Macchina per Ghiaccio Sottobanco in Acciaio Inox con Display a LED, Autopulente, Bar

130 libbre/24 ore Ingresso d'Acqua Singolo

recensioni dei clienti

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366 Recensioni
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366 recensioni
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Vedi originale
mitchell mitchell
Thought it was a good idea until it wasn’t
Quit working after one month!! Disappointing!
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tradotto da Inglese
Vedi originale
Ľadovník Ľadovník
Pokazený
34,5 kg 5,6 kg
Zariadenie vydržalo fungovať niečo cez pol roka… potom sa pokazilo. Rozpadlo sa čerpadlo totálne. Voda tečie všade, nevyrába ľad..
1 persone l'hanno trovato utile
Risposta del servizio clienti: Vytvorili sme pre vás tiket, aby ste mohli tento problém ďalej sledovať. Náš tím zákazníckej podpory vás bude kontaktovať e-mailom a poskytovať vám aktualizácie, kým sa problém nevyrieši. Prosím, čo najskôr si skontrolujte doručenú poštu, či vám nedostaneme naše správy.
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Tradotto da ceco
Vedi originale
erlon erlon
ice machine sucks
I bought about 10 days ago and haven't used because VEVOR want to send me the replacement part and so far nothing. By the time it gets here summer will be over.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Nancy Nibarger Nancy Nibarger
Owner
I'm assuming the ice machine would have worked? But when it arrived it had a huge dent in the bottom of it. Now I'm dealing with customer service which is like dealing with slugs because they never call or write back in an email. There's also no phone number to call. This is been very frustrating.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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CJ CJ
Didn’t even work
Bought hoping to use while having family and friends to my cabin July 4th. Went to my cabin to set it up 8 days prior, machine did not work, water just runs, buttons don’t do anything, never gets cold. Go through the customer support BS which is a complete joke. They want pictures to show the problem, how TF do you take a picture of something not working? Just kept asking for a new one and I asked if I could pay for expedited shipping. They only respond to you 1 time every 24 hours in the middle of the night. Then out of no where they offer a refund of about a third of what I paid and said I could keep it. WTF!?!?! Not to mention trying to read the manual makes you feel illiterate because it’s written in horribly broken English. If you’re going to sell your cheap junk in the US get someone who speaks English to write it! Worse customer service ever. Here it is a week later, I don’t have an ice maker and I have gotten no where!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jorge Robles Jorge Robles
Sr
Mi compra nunca fue entregada, requiero mi reembolso.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Tradotto da spagnolo
Vedi originale
Michael Michael
Chief
Worked for less than a year and I can't get any real support for helping me replace it or fix it. I am very disappointed.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Felipe Elizalde Felipe Elizalde
Tecnico
Tecnico 3
Tecnico 3
La maquina no funciona ,el boton de encendido no se activa y por lo tanto la maquina no inicia su ciclo.
9 persone l'hanno trovato utile
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Craig Craig
Great ice machine while it lasts
Great ice machine while it lasts. Had this ice machine for 6 months then it died. Tried to reach out to vevor for the warranty but can't get anyone to respond. Buy somewhere else that actually stands behind their warranties.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rebecca OHara Rebecca OHara
Owner
We love the ice machine but had to put it in our garage since it came dented. I bought the insurance, did a claim and never heard from anyone. Too bad I had a cart full of Vevor items I wanted to buy but with poor warranty and unresponsive insurance I'll buy elsewhere.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vedi originale

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