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VEVOR Macchina per Ghiaccio Commerciale 54 kg/24 h, Macchina per Cubetti di Ghiaccio in Acciaio Inox Display LED Funzione Autopulente Capienza di Ghiacci 7,3-13,3 kg da Cucina Hotel Ristorante Bar Feste

Recensioni dei clienti per VEVOR Macchina per Ghiaccio Commerciale 54 kg/24 h, Macchina per Cubetti di Ghiaccio in Acciaio Inox Display LED Funzione Autopulente Capienza di Ghiacci 7,3-13,3 kg da Cucina Hotel Ristorante Bar Feste

120 libbre/24 ore Ghiaccio Quadrato Ingresso d'Acqua Doppio

recensioni dei clienti

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tj.barbay@gmail.com tj.barbay@gmail.com
Storage capacity
Tested several times and does not hold 50lbs of ice. 30-35 max
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Triz Triz
Ice Machine
Make ice well, but leaks too much water in the floor. Spending a lot of money on jugs of water. Would mess up my floor if it was not on concrete
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tyler Tyler
Ice maker
Alrighty so it is a nice unit very quite and easy to use. However the drain tube condensates which makes sense and was a easy fix with a different thicker rubber hose. However and this is why my rating was only a overall 2 star. Somthing inside the machine also condensates ALOT. So I currently have a towl under it and I just ring it out 2 or I times a day. Im hoping when I pull the side cover off I can insulate it better to make it stop.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tiffany DeLong Tiffany DeLong
Doesn’t make the amount of ice that it is listed in the description
This ice machine is so small and doesn’t make the amount of ice that is listed in the description. Says it makes 30lbs and it makes a little over 10lbs per time… Very disappointed with this purchase
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Charles Clauss Charles Clauss
Not as advertised
Machine comes well packaged, and is pretty easy to get set up. However, once we got the Machine running, we quickly realized that it doesn't produce or hold what is advertised. We purchased the 200lb per 24 hour Machine with 50lb storage bin. The bin will only hold 20 to 25 lbs depending on when the lever shuts off. It also produces approximately 100lbs of ice in 24 hours. We were also very disappointed to find that the ice machine that we purchased on sale, went on sale again within a week of getting ours. It was over $100 less. Out of all of the money that we have spent on vevor products, This was the most disappointing!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Buz Buz
Owner
Tried to get someone to help me with a problem with the ice maker and no one has got back to me.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dave Dave
Do not purchase!
Do not purchase! 1
I purchased this machine to provide good quality ice. It does not! The ice begins melting almost immediately. It comes out in a large block-not individual cubes. The ice full shutoff happens after only a few ice cycles, so you don't have the ice bucket full ever unless you constantly move the blocks out of the way. Customer service is HORRIBLE. I have tried to return this product for 2 weeks. I cannot reach anyone by phone and the Chat representatives only offer discounts or replacements. I had to dispute the charges on my credit card to stop payment.
5 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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benildotan benildotan
Customer service unable to leave message
Customer service unable to leave message  1
Unable to leave messages due to system error, typing phone and won’t allowed
3 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Kendon37 Kendon37
DO NOT BUY
DO NOT BUY 1 DO NOT BUY 1
This arrived damaged in several areas. Also did not work, gave error code upon plugging it in. This is stated to hold 200 lbs of ice but the tank looks way to small to be even close to that. Customer service took weeks to supply a return label and refund. I had to send them pictures multiple times.
7 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Mike Mike
less than 90 days and wortless
less than 90 days and wortless 1
Pictures of issues and a week of messages with extended warranty and all we get is more stupid questions. Only communicate at night after we're asleep so NO LIVE COMMUNICATION. I have bought Vevor products and were happy but this has ruined their reputation with me. I need the machine now and all I have is a blinking red light and useless customer service.
4 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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