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VEVOR Macchina per Gelato Morbido Commerciale, Resa 10 L/H, Macchina per Gelato Soft da Banco 900 W Monogusto, Tramoggia da 4 Litri Cilindro da 1,6 L, Pannello LCD Autopulente, Bar, Ristorante, Hotel

Recensioni dei clienti per VEVOR Macchina per Gelato Morbido Commerciale, Resa 10 L/H, Macchina per Gelato Soft da Banco 900 W Monogusto, Tramoggia da 4 Litri Cilindro da 1,6 L, Pannello LCD Autopulente, Bar, Ristorante, Hotel

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Osada Karbówko Osada Karbówko
tel 601380020
6L*2
w czasie gwarancji brak reakcji na zgłaszane usterki
1 persone l'hanno trovato utile
Risposta del servizio clienti: Najmocniej przepraszamy za niedogodności związane z naszym produktem. W pełni rozumiemy frustrację, jaka może wynikać z awarii podczas użytkowania. Dokładamy wszelkich starań, aby jak najszybciej rozwiązać tę sprawę. Prześlemy aktualizację dotyczącą Twojego problemu e-mailem; prosimy o sprawdzenie skrzynki odbiorczej w celu uzyskania dalszej korespondencji.
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Tradotto da Polacco
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Melissa Melissa
owner
disappointed in the equipment I purchased because not only was it missing pieces when it arrived but the decals and stickers were applied poorly making it look cheap and tacky in our business. The shipping info was also poorly communicated . I received the email that it would be shipped AFTER it already arrived!! Not very helpful. This was my first purchase from this company and so far not impressed.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Fernando Fernando
Problemas con el software Máquina Vevor 2350W
6L*2-R2
He comprado dos máquinas Vevor y hace mucho ruído y pasado 4 meses de uso una de ellas no enfría mi producto y no tengo asistencia técnica en España que me ayuda a solventar el problema. Horrible experiencia para una máquina tan nueva. Han venido dos técnicos, y nada. No es gas, es algún sensor eléctrico y ninguno de los técnicos saben como solventarlo.
6 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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Tradotto da spagnolo
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Madelene Madelene
Schlechter Kundenservice
Controllo a Pulsante
Ich habe die Maschine im April 2025 gekauft. Im August hat sie nicht mehr funktioniert. Der Kundenservice hat mir nicht geholfen. Es wurden nur Tipps gegeben und mein Problem wurde nicht ernstgenommen. Wir haben alles versucht und alle Tipps angenommen und ausprobiert. Ich möchte die Maschine zurück geben (auch noch in der Garantiezeit) doch der Kundenservice gibt mir dazu keine Rückmeldung. Schlechter Kundenservice, schade da ich hier schon mehrere Maschinen bestellt habe. Hier wird man nicht ernst genommen
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Problem umgehend bearbeitet wurde. Bei weiteren Fragen können Sie sich gerne erneut an uns wenden. Wir entschuldigen uns aufrichtig für die unbefriedigende Logistikerfahrung. Wir haben das Problem zur Kenntnis genommen und werden es an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns hilft, unsere Dienstleistungen zu verbessern.
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Tradotto da tedesco
Vedi originale
Frederico Valporto Frederico Valporto
Owner
6L*2-R1
Unfortunatelly, the ice cream machine is too noise, does not work for my shop. Need to return it.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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may may
slovenia
6L*2-R2
The machine is not working properly, it leaks oil on the gearbox. The temperature drops quickly and it is noisy. The main seals expand quickly and leak. I bought three machines, this model is not good. I recommend the Vevor team to offer us a machine with better quality. may
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, your patience and cooperation mean a great deal to us. We’re working around the clock to address your concerns and are committed to finding a satisfactory solution. Be sure to check your ticket and email regularly to get the latest updates on the progress. For any more assistance or queries, feel free to contact us.
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Mian Mian
NOISY
6L*2-R2
DELIVERY CAME VERY WELL PACKED, HOWEVER NOT REALLY SATISFIED WITH IT COMPRESSOR MAKES HELL OF NOISE IN FROSTING MODE, IT COMES BACK ON EVERY 5 MINS IN ORDER TO KEEP CONE FREEZED. DESCRIPTION SAYS LOW NOISE AND FAST OPERATION NOT CORRECT, I BOUGHT IT FOR OUR CORNER SHOP BUT DUE TO IT'S NOISE NOT REALLY SUITABLE , ONLY USED FOR 1 WEEK SINCE THEN SAT THERE TAKING UP SPACE.
4 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
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Mansuy Mansuy
Glace
6L*2-R2
Glace 1
Je suis très decu livré aprer la date est elle est abîmé sur le haut c'est un catastrophe honteux aucun respect
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Tradotto da francese
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Jessica Sanville Jessica Sanville
Owner
Owner 1 Owner 1 Owner 1 Owner 1
Pretty upset at the fact that I bought this weeks ago and I haven’t even used it because there is little plastic pieces all on the inside of this machine. I have trying to reach out and they keep telling me it’s a water leakage and I need a new water hose for the BOTTOM of the machine…. They are being no help at all and it takes days to get into contact with anyone. 10000% don’t recommend this company.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Barb Barb
owner
owner 1 owner 1
Purchased this machine April 12,2023. It seemed to work well, but June of 2025 it started making a lot of noise. Our machine ran through the summer months, shut down for the winter months. Had the machine looked at and below are the pictures of what they found. No wonder machine doesn't work. Not sure why this happened or what went wrong.
3 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vedi originale

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