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VEVOR Macchina per Granita Sorbetto Bevande Ghiacciate 2 x 8L, Distributore 1800W per Granita Sorbetto Succhi Freschi in Acciaio Inox 304, Macchina per Granita Crema Caffè Sorbetto Serbatoio Doppio

Recensioni dei clienti per VEVOR Macchina per Granita Sorbetto Bevande Ghiacciate 2 x 8L, Distributore 1800W per Granita Sorbetto Succhi Freschi in Acciaio Inox 304, Macchina per Granita Crema Caffè Sorbetto Serbatoio Doppio

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21 Recensioni
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Sean Martin Sean Martin
Owner
This thing works great, especially for the price! We had it running all day in pretty high heat and went through almost 20 gallons of mix with absolutely no problems at all. The products that come out of this machine have a great texture and it’s very easy to use. It also freezes very quickly, product from around 80°F was frozen in less than 20 minutes.
4 persone l'hanno trovato utile
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ja*** ja***
Defekt
Cilindro 2
Hat leider nicht funktioniert
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hallo! Es tut uns sehr leid zu hören, dass Sie enttäuschende Erfahrungen mit unserem Kundenservice gemacht haben; wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist entscheidend, damit wir die Situation beheben und uns verbessern können. Wir haben festgestellt, dass das von Ihnen gemeldete Problem inzwischen per E-Mail geklärt wurde. Es freut uns, dass Ihr Anliegen zeitnah bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Salt Bar and Bistro Salt Bar and Bistro
Owner
This machine kept overheating on the motor on one side. Getting help or speaking with a live rep was impossible as they only troubleshoot via email. We are a fast paced bar so if you're purchasing for high volume I do not recommend. Unless we got a machine with defects.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Jasvinder Kaur Jasvinder Kaur
Owner
Owner  1 Owner  1 Owner  1
This machine is very heavy and since I bought this machine keeps making noise the price is very high I thought because of price it would be very good for business but not good at all and leaking I don’t from where not good
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Drink A Bull Drink A Bull
Terrible Quality
I bought 2 of these machines. Both showed signs of exterior surface rust within the first month. One machine partially works and will intermittently freeze the slushy. The other fully gave up after merely 6-Weeks and my local slushy machine repair guy wanted over $800 to fix simply due to so many parts and components that would have needed to be replaced. I wound up simply buying a used Bunn Slushy machine to replace it. A complete waste of money on these machines. The support from Vevor was terrible and virtually no support at all.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jorge Vargas Jorge Vargas
Owner
This margarita machine don’t work well not frozen enough. I bought one before small version and still work perfect. This one is bigger but don’t work well. Hopefully they make it right.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Lisa Lisa
Machine power
I have had these machines for 2 years now and I thought it was just trial and error but this machine has been a nightmare! It holds a lot of product &when it decides to work it can be good but It either over freezes your product or it’s cutting off from pulling to much power! Even though my generators are large running both sides the machines will cut off! Meanwhile I bought two machines! It’s a complete waste of money! Low speed alerts &the constant beeping from any other errors. If I could give advice to anyone do not buy these machines! Even if it’s in your house it will flicker your lights! I am seeking a refund even though I have had them for some years! I am so upset because it’s bothering my business and I have to invest in new machines! So disappointing! Just a waste 3000 Dollars down the drain! Do not buy
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David DeRosa David DeRosa
Owner
I purchased this machine on February 19th and have not received it and it's now March 6th. The machine shipped out of Fontana on February 20th and has been stuck in Sacramento since February 22. It's time to deliver the machine or give me a full refund.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Magdy awad Magdy awad
Business owner
First 2 weeks of use machine stoped working . Screen is showing motor overload. At the time of purchase I added 3 years warranty which should by covered by Xcotton company. Machine still in the one year manufacture warranty. I made several attempts contacting seller and X cotton company for replacement or return. Neither company has a telephone number nor a live representative to communicate with . I got stuck with dead machine and also lost my 3 years warranty coverage money since Xcotton is also a scam company. Never use Vevor products, they attract you with lower price but if you have any issues you got no customer service whatsoever.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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BHUPENDER SINGH BHUPENDER SINGH
DO NOT BUY
Whatever you do, do NOT buy these machines. We bought 3 and every single one of them broke down within a week. Don't waste your time, money or energy with these machines!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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