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VEVOR Macchina da Caffè con Filtro Commerciale 12 Tazze, Macchina da Caffè con 3 Caraffe in Vetro, 3 Piastre Riscaldanti, Caffettiera a Filtro Commerciale in Acciaio Inox per Ristorante, Ufficio, Bar

Recensioni dei clienti per VEVOR Macchina da Caffè con Filtro Commerciale 12 Tazze, Macchina da Caffè con 3 Caraffe in Vetro, 3 Piastre Riscaldanti, Caffettiera a Filtro Commerciale in Acciaio Inox per Ristorante, Ufficio, Bar

3 Zone di Riscaldamento Con Acqua Calda

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39 Recensioni
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39 recensioni
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Michael Sullivan Michael Sullivan
Chef/Owner food trucks
Chef/Owner food trucks 1 Chef/Owner food trucks 1
Table came damaged, corner of table crushed. Box didnt appear to be damaged. I've been in food industry for over 27yrs amd k ow alittle bit abiut S.S. tables. This table is about 28 gauge S.S. (somewhat thin metal) and doesnt have NSF sticker on it so not sure if it will pass Health Dept standards. Seems good for home use for people wanting S.S. looking table. Will see how this plays out, already sent message amd pics to Vevor.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Paul Paul
Broke after only a few hours
3 Zone di Riscaldamento Con Acqua Calda
No replacement offered, buttons started breaking and then water started pouring out of the boiler into the electrics. Still trying to get a refund/ replacment and finding it very difficult/.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Kurt Baade Kurt Baade
Purchaser
There is no way this coffee maker could be considered commercial. It is nothing more than a glorified Mr. coffee that you could buy at Walmart for 40 bucks. It took forever to make a half a pot of coffee. I returned promptly and have been fighting for my refund for five days now! Customer service responsiveness is horrible! You can only contact them via email and it takes a day or two for them to respond… Only telling you they will get an answer to you in 48 hours.
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Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Johanna Johanna
NO WORKS
Bad purchase, it didn’t work, it doesn’t make coffee.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Chris Chris
not interested.
this machine has been nothing but issue, I've had to fix a couple f things myself and again not working and it's less than 5 months old. Do not buy this item.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Kirk worden Kirk worden
Happy Mobile Catering
VEVOR sells garbage and does not stand behind there product I am still waiting for a ticket to be resolved of warmer waiting months now and then went to use coffee machine and leaking bad
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Larry Larry
owner
takes forever to make a pot, also so hot you can't drink without burning your mouth. would not recommend
1 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Slims Cafe Slims Cafe
Coffee drip maker
Purchased this in hopes of making coffee 2 pots at a time for my cafe. Won’t even make one pot at a time. The machine leaks water from all cracks, grounds explode, will not brew for 20 minutes or just won’t brew at all. Either overflows the pot or doesn’t fill it past halfway when it does brew. I have never purchased such a terrible machine as this one. I got it because of all positive reviews but there is nothing this machine does right. Finally called it quits and purchased a new one elsewhere.
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Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Chris Fields Chris Fields
Worst purchase ever
22 Minutes to brew a pot of coffee, ask to return company refuses to take back .... Over a month later still no chance of a refund . Missing a pot also ... Buyer beware do not use this company.....
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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