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VEVOR Macchina da Caffè con Filtro Commerciale 12 Tazze, Macchina da Caffè con 3 Caraffe in Vetro, 3 Piastre Riscaldanti, Caffettiera a Filtro Commerciale in Acciaio Inox per Ristorante, Ufficio, Bar

Recensioni dei clienti per VEVOR Macchina da Caffè con Filtro Commerciale 12 Tazze, Macchina da Caffè con 3 Caraffe in Vetro, 3 Piastre Riscaldanti, Caffettiera a Filtro Commerciale in Acciaio Inox per Ristorante, Ufficio, Bar

3 Zone di Riscaldamento Con Acqua Calda

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39 recensioni
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Lee Lee
President
Bought for our hunting club. Works as intended for making coffee. Good product so far.
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Kenneth Kenneth
Newman
A good alternative to spending over $1,000 for a Bunn water line machine. However, it will require a water line (refrigerator ice maker feed will work). The water feed provided has 3/4" garden hose fittings at each end. One fits the machine, but you will need to get a 1/4" to 3/4" adapter for the feed line. I bought a two-piece assembly at a plumbing supply store, but apparently Home Depot has a one-piece available. AND, the water line connector provided with the unit is a piece of flimsy plastic. Mine came with one knob broken. Fortunately, ACE hardware had a washing machine supply hose in steel, so it worked. A dishwasher supply kit might also work. Do NOT count on relying on the "instructions" provided. They are sketchy at best, and obviously written by an AI translator.
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CreteSupplies CreteSupplies
CO
3 Zone di Riscaldamento Senza Acqua Calda
Very Nice
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Joseph Padilla Joseph Padilla
Owner
It's a nice looking coffee pot. But it could be a bit better quality. It fills the pot to full with coffee. Also when it's heating up before I make coffee it will spit out a bit of water. Other then that it works fine. Tried to find instructions on line to see if water can be adjusted but no luck.
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Vitor Vitor
Never used yet
Very good, i used a loot and still perfect very nice, congratulations!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Melanie Inglis Melanie Inglis
Works but with issues.
Our 40 year old commercial coffee maker finally stopped working. We have purchased a few other items from Vevor that we’ve liked so I thought I would save money and purchase this coffee maker. The coffee maker is fine except you can’t use the hot water tap at the same time coffee is brewing. It will pull the amount of water you take from the tap away from the coffee pot. So, I ordered a Vevor hot water dispenser. For two days it was fantastic. I raved about the different temps and volumes. On the third day it stopped working. I put in a support email right away which said it would be answered in 48 hours. That was four days ago with nothing but follow up emails saying it is a priority. So we’ve been boiling water on the stove and putting in carafes for tea. Not the best option for a busy cafe in the middle of tourist season. Will delete my cart of the future purchases I wanted to make if this is the customer service you receive.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Deep Patel Deep Patel
Not Good
Damaged, Missig Part
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Risposta del servizio clienti: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.
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Chandra Chandra
Shukla
We recently ordered 12 cup commercial coffee brewer from Vevor, we received it within 3-4 days and installation was not hard, eventhough they could have given proper installation instructions. Most disappointing part is that the machine started leaking from top & from the side. I have tried contacting customer support by submitting pictures & videos of the water leak. Initially, they informed us that they will revert in 48 hours & even after 48 hours they again responded that they are still investigating the matter & will revert in next 48 hours. So they are buying unnecessary time to respond but so far no resolution. This is pathetic. Im loosing business because of this coffee machine since I removed my old machines after arrival of this one & this is not working. I would suggest to avoid this
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Xavier Xavier
CEO
Works as intended. Have only been using it for a few weeks so not sure about quality. I will update in a few months.
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Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Erin L Erin L
Owner
Takes a long time to heat the water when initially plugged in, but it works fine. The two brew sizes offered on the machine are 6 or 12 Cups, but the included coffee pots only have an 8 Cup capacity???
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Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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