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VEVOR Macchina ad Artiglio Giocattolo per Bambini con Artiglio e Pinza a Doppio Strato, Luci e Suoni, Distributore di Premi per Caramelle Giocattolo, per Cinema Commerciale, Nero Viola

Recensioni dei clienti per VEVOR Macchina ad Artiglio Giocattolo per Bambini con Artiglio e Pinza a Doppio Strato, Luci e Suoni, Distributore di Premi per Caramelle Giocattolo, per Cinema Commerciale, Nero Viola

recensioni dei clienti

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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59 Recensioni
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Tradotto
Vedi originale
Tony mussatto Tony mussatto
Owner
The quality and price is good. Missing parts and multiple emails with Vevor was not the best. It took almost a dozen emails from me to finally get all of my problems taken care of. It shouldn’t take this long when I layed out every single issue in my original email.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Vedi originale
L d L d
Order canceled , they ignored and sent anyway
Order canceled , they ignored and sent anyway  1
I canceled the order I ordered the wrong color and size I put a cancel through the coancel went through on the page. The next thing I know an hour later it says it has been shipped even though it has not been shipped. I contacted FedEx they have not even received the item yet so the company lies as soon as you wanna cancel. They put it as shipped so you cannot cancel the order and then they will charge you shipping fees to get it back. I contacted customer support and they acted like they didn’t know what I was talking about and that I would be contact and 3 to 4 days lol through email obviously after the package has shipped and arrived.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Karl Karl
belle machine ,mais pas mal de defaults de conception .
Nero + viola Tipo con Morsetto
la machine fonctionne tres bien ( 1 jour d utilisation ) , mais .... au montage des divers element je me suis apercu de pas mal de defaults de conception : vis trop longue donc pas vissé a fond a l intérieur de la machine , décors du fond avec tissu monté a l envers , serrure de porte montée de travers , et pour finir : une vis impossible a mettre pour fixer la console car le trou est trop petit . et pour finir notice de configuration uniquement en anglais . Bref j accorde que 3 etoiles pour cet achat .
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Tradotto da francese
Vedi originale
Kasper Kasper
Private
Rosa Tipo con Morsetto
Hi, i recieved the item. But it had problems with receiving the coins. The machine doesnt read the coins and spits then out again. Help! Now I am forced to play in free mode
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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phong lai phong lai
Nice but loud
The claw machine music is very loud . Every time you turn off the machine and turn it back on again later, the music will play very loudly. Would be a 5 star if the music wasn’t so loud.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Robert j Kirby Robert j Kirby
Claw review
Product didn't come with directions. Had to youtube for directions and connections. No samples provided to test.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for letting us know about your issues. We’re sorry for the inconvenience. For additional support, please check our "Contact Us" page online—look for it in the bottom navigation bar. Through this section, submit a ticket for unresolved problems, and our after-sales team is ready to help quickly. We appreciate your understanding.
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Will Will
Disappointing Installation Issues Despite Good Build Quality
Disappointing Installation Issues Despite Good Build Quality 2 Disappointing Installation Issues Despite Good Build Quality 2
I was excited to get this and honestly wanted to like it because the overall build quality seems pretty solid. But once I started installing it, I ran into problems that I couldn’t work around. I have an engineering background and tried multiple fixes before giving up, so I don’t think this was just user error. The control panel seems to have sizing issues, and the partition board dimensions are off, so the parts don’t fit the way they’re supposed to and I was unable to screw in the pieces. It’s pretty disappointing because outside of that, it seems well made. I’ve already sent a support ticket to VEVOR and am currently waiting to hear back from them. I’ll update this review as things progress.
3 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mertens Bart Mertens Bart
Beschadiging
Nero + viola Tipo con Morsetto
Goede afhandeling van beschadigde machine. Geld terug en zelf in container gegooid. Geen grijper om cadeau te geven maar wel goed geregeld. Zou toch ander bedrijf kiezen om te leveren. Geen gsl. Was duidelijk van vrachtwagen gevallen en schuiven de schuld op jullie.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben gemerkt dat het probleem dat u meldde, via e-mail is opgelost. We zijn blij dat uw probleem snel is aangepakt. Mocht u nog vragen hebben, neem dan gerust opnieuw contact met ons op. We bieden tevens onze oprechte excuses aan voor de onbevredigende logistieke ervaring die u heeft gehad. We hebben dit probleem genoteerd en zullen het terugkoppelen aan onze logistieke partner om het leveringsproces te optimaliseren. Bedankt voor uw feedback, die ons helpt onze dienstverlening te verbeteren.
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Tradotto da Olandese
Vedi originale
Barry Barry
Dont buy this machine
The machine arrived with a defective male-female part which means the machine won't work. The instructions are terrible. They refer you to a video that goes through what you are supposed to do but when it comes to the part about connecting the three male-female parts that have to be snapped together there is no explanation. One of my three male-female parts is defective and "technical support" is no help in solving the problem. I am demanding a refund if they cant solve the problem since they claim to have a 30 day return policy.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vedi originale

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